What is Jitbit Helpdesk?
Jitbit is a ticketing system for customer service teams, offered both as a "SaaS" cloud hosted solution, and an "on-premise" version that you can install on your own server.
Has everything you'd expect from a help desk software, but lowest possible price.
Jitbit Helpdesk is a tool in the Help Desk category of a tech stack.
Who uses Jitbit Helpdesk?
Companies
Developers
7 developers on StackShare have stated that they use Jitbit Helpdesk.
Jitbit Helpdesk Integrations
GitHub, Slack, WordPress, Google Drive, and Jira are some of the popular tools that integrate with Jitbit Helpdesk. Here's a list of all 16 tools that integrate with Jitbit Helpdesk.
Pros of Jitbit Helpdesk
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Jitbit Helpdesk's Features
- Knowledge base
- Live chat and "contact us" widget for webites
- Mailbox integration
- File attachments
- Asset management
- Feedback forum and "voting" for requests
- Powerful automation
- Rule-based chatbots
- Mobile apps
Jitbit Helpdesk Alternatives & Comparisons
What are some alternatives to Jitbit Helpdesk?
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
FreshDesk
Freshdesk is an on demand customer support software that works across multiple support channels.
UserVoice
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
Help Scout
With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
Jira Service Desk
It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.
