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Used a logging solution for "Charlie" (Flat rate search engine) server. Papertrail

Main service used by Coolfront Mobile and Coolfront Books to capture logging information. Logentries

Artificial intelligence sales assistant used by our inside sales team to qualify leads. Conversica

Used by Coolfront Mobile and Coolfront Books to manage the number of Heroku dynos that are running during different times of the day. Hirefire

Used by IT team team to track all tickets for all products. All product defects, features and development tasks are entered in Redmine, categorized, and assigned to developers. All code releases are tracked along with the corresponding tickets within this system. Redmine

Monitoring for Coolfront Mobile, Coolfront Agreements and Coolfront Books. Alerts Coolfront IT team when systems can not be reached. Pingdom

Building out real-time streaming server to present data insights to Coolfront Mobile customers and internal sales and marketing teams. Kafka

Used during the "build process" of Coolfront Mobile's Flat rate search engine database. Flat rate data that resides in Salesforce is transformed using SQLite into a format that is usable for our mobile Flat rate search engine (AKA: Charlie). SQLite

Used in Coolfront Mobile and "Charlie" (flat rate search engine) as packaging mechanism. Yarn

Used to gather metrics in Coolfront Mobile for "Charlie" (Flat rate search engine) search behaviors (e.g. How end users are searching and finding repairs). Results from data are then used to "train" search engine to become "smarter". Mixpanel