We use Webpack because it's the standard toolchain for managing frontend dependencies in 2019, and it's hard to make a nice frontend development user experience without it.

I don't like it -- their configuration system is a mess, requiring a ton of reading or expertise to do things that essentially every project wants to do by default. It has a lot of great features, which is why we use it. But as an example, it's development server hot reloading is really cool, but doesn't handle changes in the webpack configuration file itself (so adding a new file requires a restart).

My hope is that the sheer fact that everyone is using it will eventually lead to these problems being fixed or it being replaced by a similar system with a better design.