With the arrival of real-time communication, we are always connected, and we expect to engross and communicate on-demand, and on our terms. Be it E-commerce On-demand services, or Healthcare, every major sector today is leveraging the benefits of real-time communication to boost their businesses. Real-time communication gives businesses the power to not only improve their user experience but also enhance their sales, traffic rates, and overall reputation. Real-time features like Video and Voice calls Live broadcast, Pub/Sub events, and Chat fully cater to the customers’ needs and ensure businesses to be transparent and easily approachable.

These features have become a prerequisite for gaining customer’s trust and setting up a loyal customer base. Thus businesses all around the globe are opting out various real-time communication solutions to generate success.

Read our blog to learn about types of real-time communication and their real-world use cases!