We in lawpilots chose to use Asana for our cross-department communication and organizing our tasks. Although we are using Jira for dev tasks and all our agile needs inside the dev team, using Asana with non-technical teams have been very helpful and made the communication easier and faster. Our favourite feature of Asana is definitely the Asana forms which provides us the ability to receive feedback and requests from our colleagues in a constructive and productive way.