We wrote a guide to help teams evaluate and select the right Kafka service provider by outlining eight critical factors that influence performance, reliability, and long-term value. The guide compares Dattell, Amazon MSK, and Confluent Cloud, highlighting key differences in pricing models, scalability, support, and architecture.

The guide emphasizes the importance of consistent engineering support, recommending providers that assign a dedicated engineer familiar with your systems, rather than rotating staff. It also advises choosing providers that guarantee rapid response times—ideally 15 minutes for production issues—and 99.99% uptime to minimize operational disruptions.

Security is another crucial consideration; the guide suggests deploying Kafka within your own environment to maintain full control over data and compliance, rather than relying on third-party hosting. Additionally, it highlights the value of proactive maintenance and real-time monitoring to identify and resolve issues before they escalate.

For a comprehensive understanding, read the full guide here: https://dattell.com/kafka-service-provider-comparison-guide