Alternatives to Smooch logo

Alternatives to Smooch

Intercom, Front, Twilio, Telegram Bot API, and Dialogflow are the most popular alternatives and competitors to Smooch.
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What is Smooch and what are its top alternatives?

Smooch is the best software platform to build messaging experiences. Get access to the largest set of channels with a single API, and the most reliable infrastructure.
Smooch is a tool in the Chatbot Platforms & Tools category of a tech stack.

Top Alternatives to Smooch

  • Intercom

    Intercom

    Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email. ...

  • Front

    Front

    Front allows you to collaborate with your team, stay productive, and use email and social together. Currently available on Mac, Windows, Web, and Mobile. ...

  • Twilio

    Twilio

    Twilio offers developers a powerful API for phone services to make and receive phone calls, and send and receive text messages. Their product allows programmers to more easily integrate various communication methods into their software and programs. ...

  • Telegram Bot API

    Telegram Bot API

    Bots are third-party applications that run inside Telegram. Users can interact with bots by sending them messages, commands and inline requests. You control your bots using HTTPS requests to our bot API. ...

  • Dialogflow

    Dialogflow

    Give users new ways to interact with your product by building engaging voice and text-based conversational apps. ...

  • Microsoft Bot Framework

    Microsoft Bot Framework

    The Microsoft Bot Framework provides just what you need to build and connect intelligent bots that interact naturally wherever your users are talking, from text/sms to Skype, Slack, Office 365 mail and other popular services. ...

  • IBM Watson

    IBM Watson

    It combines artificial intelligence (AI) and sophisticated analytical software for optimal performance as a "question answering" machine. ...

  • Messenger Platform

    Messenger Platform

    With bots and live-messaging tools, you can create a custom experience for your unique audience. ...

Smooch alternatives & related posts

Intercom logo

Intercom

5.7K
2.3K
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A fundamentally new way to communicate with your customers
5.7K
2.3K
+ 1
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PROS OF INTERCOM
  • 167
    Know who your users are
  • 114
    Auto-messaging
  • 107
    In-app messaging as well as email
  • 88
    Customer support
  • 67
    Usage tracking
  • 18
    Great Blog
  • 11
    Organized engagement, great ui & service
  • 9
    Direct chat with customers on your site
  • 4
    Very helpful
  • 3
    Onboarding new users
  • 2
    Tirman
  • 2
    No Mac app
  • 2
    Free tier
  • 2
    Filter and segment users
  • 2
    Github integration
  • 2
    Very Useful
CONS OF INTERCOM
  • 6
    Changes pricing model all the time

related Intercom posts

Kirill Shirinkin
Cloud and DevOps Consultant at mkdev · | 12 upvotes · 645.1K views

As a small startup we are very conscious about picking up the tools we use to run the project. After suffering with a mess of using at the same time Trello , Slack , Telegram and what not, we arrived at a small set of tools that cover all our current needs. For product management, file sharing, team communication etc we chose Basecamp and couldn't be more happy about it. For Customer Support and Sales Intercom works amazingly well. We are using MailChimp for email marketing since over 4 years and it still covers all our needs. Then on payment side combination of Stripe and Octobat helps us to process all the payments and generate compliant invoices. On techie side we use Rollbar and GitLab (for both code and CI). For corporate email we picked G Suite. That all costs us in total around 300$ a month, which is quite okay.

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Priit Kaasik
Engineering Lead at Katana MRP · | 7 upvotes · 120.2K views

Sometimes #ad-blocking addons can cause a real headache when working with JavaScript apps. Onboarding assistants (Appcues + elevio ), chat (Intercom) and product usage insight (Hotjar) have all landed on their blacklists. I guess there is a perfectly good reason for this that I just don't know.

In order to fix this, we had to set up our own content delivery service. We chose Amazon CloudFront and Amazon S3 to do the job because it has a good synergy with Heroku PaaS we are already using.

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Front logo

Front

74
58
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Takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email
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PROS OF FRONT
  • 7
    It's the most professional email application I've seen
  • 1
    Great agenda organization with time tracking and snooze
CONS OF FRONT
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    related Front posts

    Twilio logo

    Twilio

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    Bring voice and messaging to your web and mobile applications.
    7.6K
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    PROS OF TWILIO
    • 146
      Powerful, simple, and well documented api
    • 87
      RESTful API
    • 66
      Clear pricing
    • 61
      Great sms services
    • 58
      Low cost of entry
    • 29
      Global SMS Gateway
    • 14
      Good value
    • 12
      Cloud IVR
    • 11
      Simple
    • 11
      Extremely simple to integrate with rails
    • 6
      Great for startups
    • 4
      SMS
    • 3
      Great developer program
    • 3
      Hassle free
    • 1
      New Features constantly rolling out
    • 1
      Many deployment options, from build from scratch to buy
    • 1
      Text me the app pages
    • 1
      Easy integration
    • 1
      Two factor authentication
    • 0
      A
    CONS OF TWILIO
    • 2
      Predictable pricing
    • 1
      Expensive

    related Twilio posts

    Hi, Stackshare community, I plan to build an app where people can go live, and users can watch him, 1 to many, follow each other, and text.

    I am expecting a huge number of users to use the app in the first month (100k+)

    I made the UX/UI design, and my designer asked me to find a developer.

    I want your advice. What server is the best for video quality and fast text messages (like uplive, bigo)?

    Ex. Agora, Twilio, Amazon Chime, Aws, or fiberbass

    I need for both operating systems, (ios, android). Do you recommend Flutter?

    • I have AWS server in my country (Bahrain), and 80% of the audience are from the same area. Does it help in the video quality between the audience?

    Thank you for this helpful website.

    See more
    Shared insights
    on
    AgoraAgoraTwilioTwilioFirebaseFirebase

    Hello,

    My app will be a live streaming app (like tango, BigoLive) An app developer asked me to choose a tech stack and a team. expected auditions from (Bahrain-KSA-UAE-Kuwait-Oman)

    200 (broadcaster) at a time (minimum) (for 12 hours a day);10K watching the 200 (like 50 to 500) each live.

    What servers are the best to use and give smooth high quality like Bigolive? For live streaming, and texting, and everything.

    Which one is the best combination for my app? (Firebase, AWS, Twilio. Agora)

    Thanks

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    Telegram Bot API logo

    Telegram Bot API

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    227
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    HTTP-based interface created for developers keen on building bots for Telegram
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    PROS OF TELEGRAM BOT API
    • 9
      Integrating with other services
    • 7
      Getting customized notifications and news
    • 5
      Creating custom tools like GitHub bot
    • 4
      Great documentation which is easily understandable
    • 4
      Easy setup
    • 4
      Creating private/public bots
    • 1
      Easily manageable
    CONS OF TELEGRAM BOT API
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      related Telegram Bot API posts

      Dialogflow logo

      Dialogflow

      220
      528
      32
      Give users new ways to interact with your product by building engaging voice and text-based conversational apps.
      220
      528
      + 1
      32
      PROS OF DIALOGFLOW
      • 14
        Built-in conversational agents
      • 6
        Custom Webhooks
      • 4
        Great interface
      • 3
        OOTB integrations
      • 2
        Knowledge base
      • 2
        Multi Lingual
      • 1
        Quick display
      CONS OF DIALOGFLOW
      • 8
        Multi lingual
      • 2
        Can’t be self-hosted

      related Dialogflow posts

      Microsoft Bot Framework logo

      Microsoft Bot Framework

      154
      340
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      Connect intelligent bots that interact via text/sms, Skype, Slack, Office 365 mail and other popular services
      154
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      PROS OF MICROSOFT BOT FRAMEWORK
      • 18
        Well documented, easy to use
      • 3
        Sending Proactive messages for the Different channels
      CONS OF MICROSOFT BOT FRAMEWORK
      • 1
        LUIS feature adds multilingual capabilities

      related Microsoft Bot Framework posts

      Dear All,

      We are considering Chat BOT implementation. However, we are not sure which tool gives what features and when we need to choose. (listing, comparison of Microsoft Bot Framework Vs Power Virtual Agents) Can you please provide the same?

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      IBM Watson logo

      IBM Watson

      129
      173
      7
      A question-answering computer system capable of answering questions posed in natural language
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      PROS OF IBM WATSON
      • 3
        Api
      • 1
        Prebuilt front-end GUI
      • 1
        Intent auto-generation
      • 1
        Custom webhooks
      • 1
        Disambiguation
      CONS OF IBM WATSON
      • 1
        Multi-lingual

      related IBM Watson posts

      Messenger Platform logo

      Messenger Platform

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      Tools to help you build your bot and reach 900 million people around the world
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      PROS OF MESSENGER PLATFORM
      • 1
        Clean and Simple Communication
      CONS OF MESSENGER PLATFORM
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        related Messenger Platform posts