Talkdesk vs. Amazon Connect

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What is Talkdesk?

Easy-to-use, cloud-based call center software that helps growing businesses provide excellent customer service. One-click integrations with Salesforce, Zendesk, Desk.com and many others. No phones, hardware, downloads or coding required.

What is Amazon Connect?

The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics – no specialized skills required.
Why do developers choose Talkdesk?
Why do you like Talkdesk?

Why do developers choose Amazon Connect?
Why do you like Amazon Connect?

What are the cons of using Talkdesk?
No Cons submitted yet for Talkdesk
Downsides of Talkdesk?

What are the cons of using Amazon Connect?
No Cons submitted yet for Amazon Connect
Downsides of Amazon Connect?

Want advice about which of these to choose?Ask the StackShare community!

How much does Talkdesk cost?
Talkdesk Pricing
How much does Amazon Connect cost?
What companies use Talkdesk?
4 companies on StackShare use Talkdesk
What companies use Amazon Connect?
0 companies on StackShare use Amazon Connect
What tools integrate with Talkdesk?
20 tools on StackShare integrate with Talkdesk
No integrations listed yet

What are some alternatives to Talkdesk and Amazon Connect?

  • Zendesk - The leading cloud-based customer service software solution.
  • Aircall - The phone system for modern business
  • RingCentral - Cloud business phone systems that work the way you do.

See all alternatives to Talkdesk



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