AutopilotHQ vs Customer.io: What are the differences?
AutopilotHQ: Drag and drop UI for lifecycle marketing with Twilio, Lob, Segment, Slack, and Salesforce integration. Autopilot’s intuitive drag and drop Journey canvas allows you to send the right message, on the right channel, at the right time. Automate your marketing, send personalized messages, build workflow and process in Salesforce, and more; Customer.io: Send email based on what people do (or don't do) on a web or mobile app. Send segmented newsletters without bugging developers. Change transactional emails without re-deploying your app. Create lifecycle emails to activate more customers.
AutopilotHQ and Customer.io belong to "Engagement/Lifecycle Marketing" category of the tech stack.
Some of the features offered by AutopilotHQ are:
- Engage by email and beyond
- View user events in real time
- Achieve ROI with insights & reporting
On the other hand, Customer.io provides the following key features:
- Segment in real-time with up to date data from your app. Email people who have spent at least $100 but haven't been back in a month.
- Friendly editor lets anyone write emails
- No lists to manage and you won't have to ask developers to export data for you.
Trello, Segment, and Firebase are some of the popular companies that use Customer.io, whereas AutopilotHQ is used by Raygun, Market Results, and Volt Athletics. Customer.io has a broader approval, being mentioned in 185 company stacks & 3 developers stacks; compared to AutopilotHQ, which is listed in 13 company stacks and 3 developer stacks.
What is AutopilotHQ?
What is Customer.io?
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Why do developers choose AutopilotHQ?
What are the cons of using AutopilotHQ?
What are the cons of using Customer.io?
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Achieving #MarketingAutomation using AutopilotHQ
Some of the key aspects evaluated here: - Ability to integrate with Segment or Zapier - Being multi-channel (Not just Email automation) - Dozens of integrations and capabilities: SFDC, In app messages, SMS, Push Notifications, Direct Mail, Segment Events... - Allowing teams to operate outside of engineering dependencies - Segmentation against user attributes / user traits - Static or Dynamic segments - Concept of user journeys - And more
Combined with Segment and its own sets of integrations and capabilities, AutopilotHQ ended up being a very powerful tool for Product Marketing to use at SmartZip.
Couple of years later, there certainly were some overlap with the features offered by Intercom 's engagement module , but our team kept on using this tool given the greater range of functionality / capabilities.