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AutopilotHQ vs Intercom: What are the differences?
What is AutopilotHQ? Drag and drop UI for lifecycle marketing with Twilio, Lob, Segment, Slack, and Salesforce integration. Autopilot’s intuitive drag and drop Journey canvas allows you to send the right message, on the right channel, at the right time. Automate your marketing, send personalized messages, build workflow and process in Salesforce, and more.
What is Intercom? A fundamentally new way to communicate with your customers. Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
AutopilotHQ and Intercom can be primarily classified as "Engagement/Lifecycle Marketing" tools.
Some of the features offered by AutopilotHQ are:
- Engage by email and beyond
- View user events in real time
- Achieve ROI with insights & reporting
On the other hand, Intercom provides the following key features:
- Live customer data
- Rich user and company profiles
- Real-time customer segments
StackShare, Heroku, and thoughtbot are some of the popular companies that use Intercom, whereas AutopilotHQ is used by Raygun, Market Results, and Volt Athletics. Intercom has a broader approval, being mentioned in 1405 company stacks & 212 developers stacks; compared to AutopilotHQ, which is listed in 13 company stacks and 3 developer stacks.
Pros of AutopilotHQ
Pros of Intercom
- Know who your users are169
- Auto-messaging115
- In-app messaging as well as email107
- Customer support88
- Usage tracking68
- Great Blog18
- Organized engagement, great ui & service11
- Direct chat with customers on your site9
- Very helpful4
- Onboarding new users3
- Tirman2
- No Mac app2
- Free tier2
- Filter and segment users2
- Github integration2
- Very Useful2
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Cons of AutopilotHQ
Cons of Intercom
- Changes pricing model all the time7