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AutopilotHQ
AutopilotHQ

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Intercom

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AutopilotHQ vs Intercom: What are the differences?

What is AutopilotHQ? Drag and drop UI for lifecycle marketing with Twilio, Lob, Segment, Slack, and Salesforce integration. Autopilot’s intuitive drag and drop Journey canvas allows you to send the right message, on the right channel, at the right time. Automate your marketing, send personalized messages, build workflow and process in Salesforce, and more.

What is Intercom? A fundamentally new way to communicate with your customers. Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.

AutopilotHQ and Intercom can be primarily classified as "Engagement/Lifecycle Marketing" tools.

Some of the features offered by AutopilotHQ are:

  • Engage by email and beyond
  • View user events in real time
  • Achieve ROI with insights & reporting

On the other hand, Intercom provides the following key features:

  • Live customer data
  • Rich user and company profiles
  • Real-time customer segments

StackShare, Heroku, and thoughtbot are some of the popular companies that use Intercom, whereas AutopilotHQ is used by Raygun, Market Results, and Volt Athletics. Intercom has a broader approval, being mentioned in 1405 company stacks & 212 developers stacks; compared to AutopilotHQ, which is listed in 13 company stacks and 3 developer stacks.

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- No public GitHub repository available -

What is AutopilotHQ?

Autopilot’s intuitive drag and drop Journey canvas allows you to send the right message, on the right channel, at the right time. Automate your marketing, send personalized messages, build workflow and process in Salesforce, and more.

What is Intercom?

Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
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Why do developers choose AutopilotHQ?
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      What are some alternatives to AutopilotHQ and Intercom?
      Mailchimp
      MailChimp helps you design email newsletters, share them on social networks, integrate with services you already use, and track your results. It's like your own personal publishing platform.
      InfusionSoft
      It is a cloud-based sales and marketing solution that offers customer relationship management (CRM), marketing automation and e-commerce functionalities in a suite. It helps small businesses across various industries deliver sales volumes and customer service experiences.
      ActiveCampaign
      Recognized as the leader in the marketing and sales automation for small businesses, ActiveCampaign helps over 70k growing businesses meaningfully connect and engage with their customers with personalized, intelligence-driven messages.
      HubSpot
      Attract, convert, close and delight customers with HubSpot’s complete set of marketing tools. HubSpot all-in-one marketing software helps more than 12,000 companies in 56 countries attract leads and convert them into customers.
      Freshchat
      Freshchat is a modern messaging software built for teams who want to ace customer conversations—marketing, sales, or support.
      See all alternatives
      Decisions about AutopilotHQ and Intercom
      Julien DeFrance
      Julien DeFrance
      Principal Software Engineer at Tophatter · | 2 upvotes · 17.1K views
      atSmartZipSmartZip
      AutopilotHQ
      AutopilotHQ
      Segment
      Segment
      Zapier
      Zapier
      Intercom
      Intercom

      Achieving #MarketingAutomation using AutopilotHQ

      Some of the key aspects evaluated here: - Ability to integrate with Segment or Zapier - Being multi-channel (Not just Email automation) - Dozens of integrations and capabilities: SFDC, In app messages, SMS, Push Notifications, Direct Mail, Segment Events... - Allowing teams to operate outside of engineering dependencies - Segmentation against user attributes / user traits - Static or Dynamic segments - Concept of user journeys - And more

      Combined with Segment and its own sets of integrations and capabilities, AutopilotHQ ended up being a very powerful tool for Product Marketing to use at SmartZip.

      Couple of years later, there certainly were some overlap with the features offered by Intercom 's engagement module , but our team kept on using this tool given the greater range of functionality / capabilities.

      See more
      Interest over time
      Reviews of AutopilotHQ and Intercom
      Avatar of adjunct
      Rollout.io
      Review ofIntercomIntercom

      We love intercom.io, from customer management to automatic emails. Great wat to stay in touch with your users.

      How developers use AutopilotHQ and Intercom
      Avatar of Tim Lucas
      Tim Lucas uses IntercomIntercom

      Intercom powers both the email support, and support via the inline message window on the web. Custom events are sent from both the browser via click and Wistia video events, as well as from the Rails application, to give a complete view of user activity from within Intercom. Intercom let us segment the users based on trialling, purchased, and levels of engagement.

      Avatar of Badge List
      Badge List uses IntercomIntercom

      I don't know what we would do without Intercom. It's the best tool I've ever found for knowing who your users are and establishing a bulletproof line of communication with them both outbound and inbound.

      Avatar of Cyril Duchon-Doris
      Cyril Duchon-Doris uses IntercomIntercom

      Intercom popup for easy user interactions, displaying help messages. Static and event-based user context lets us send smart and targeted messages to users.

      Avatar of Lyndon Wong
      Lyndon Wong uses IntercomIntercom

      Full-lifecycle communications via email and in-app messaging, for batch and automated campaigns.

      Avatar of BrightMachine
      BrightMachine uses IntercomIntercom

      Used by our clients to track what their users are doing, and for proactive support.

      Avatar of Market Results
      Market Results uses AutopilotHQAutopilotHQ

      Email Marketing Automation

      How much does AutopilotHQ cost?
      How much does Intercom cost?
      Pricing unavailable
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