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Advice on Botpress, Dialogflow, and Microsoft Bot Framework
Stefan Hesse
Hi, does anyone have recommendations for a chatbot framework? I am currently using Botpress, and I am not happy with it. The upside is: They pretty much have everything you can ask for in a bot solution, but the issue is: They did nothing right, the documentation is terrible, and you have this feeling of it falling apart at any time, which is what actually happened once.
My ideal solution would have:
- Support for Messenger and web (should either have a website chat plugin or straightforward integration with a different one)
- A visual builder (for none tech team members) | This is not a hard requirement though
- A slick DX for building simple things like API calls or more advanced stuff.
- We currently only have a "click bot," so no crazy NLP features required, but in the future a requirement
What I do not want: - I do not want a solution where "someone else" builds the bot for me
Replies (1)
Samantha Delfin
Data Scientist at ArkusNexus · | 2 upvotes · 40.9K views
Dialogflow includes:
- OOTB integration with Messenger and you may use the Web Demo integration provided to embed it to your website. For Messenger, you even have some responses such as image responses, card responses and for those that are not available you can use custom payload.
- It has a very nice visual builder which can be easily used by non-technical builders.
- Fulfillment allows you to easily integrate your APIs.
Coursera has a very nice two-week course to learn how to use it.
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Learn MorePros of Botpress
Pros of Dialogflow
Pros of Microsoft Bot Framework
Pros of Botpress
- Easy to use9
- Easy setup5
- Great customer support4
- Multilignual2
- API1
- Custom webhooks1
- GUI1
- Kl0
Pros of Dialogflow
- Built-in conversational agents16
- Custom Webhooks6
- Multi Lingual4
- Great interface4
- OOTB integrations4
- Knowledge base2
- Quick display1
Pros of Microsoft Bot Framework
- Well documented, easy to use18
- Sending Proactive messages for the Different channels3
- Teams0
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Cons of Botpress
Cons of Dialogflow
Cons of Microsoft Bot Framework
Cons of Botpress
Be the first to leave a con
Cons of Dialogflow
- Multi lingual8
- Can’t be self-hosted2
Cons of Microsoft Bot Framework
- LUIS feature adds multilingual capabilities2
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- No public GitHub repository available -
- No public GitHub repository available -
What is Botpress?
Botpress is an open-source bot creation tool written in TypeScript. It is powered by a rich set of open-source modules built by the community. We like to say that Botpress is like the WordPress of bots; anyone can create and reuse other peo
What is Dialogflow?
Give users new ways to interact with your product by building engaging voice and text-based conversational apps.
What is Microsoft Bot Framework?
The Microsoft Bot Framework provides just what you need to build and connect intelligent bots that interact naturally wherever your users are talking, from text/sms to Skype, Slack, Office 365 mail and other popular services.
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What are some alternatives to Botpress, Dialogflow, and Microsoft Bot Framework?
Botkit
It is an open source developer tool for building chat bots, apps and custom integrations for major messaging platforms.
Chatfuel
Send news, collect feedback, receive and answer questions and share content libraries — from GIFs to full business docs.
Telegram Bot API
Bots are third-party applications that run inside Telegram. Users can interact with bots by sending them messages, commands and inline requests. You control your bots using HTTPS requests to our bot API.
IBM Watson
It combines artificial intelligence (AI) and sophisticated analytical software for optimal performance as a "question answering" machine.
Messenger Platform
With bots and live-messaging tools, you can create a custom experience for your unique audience.