Olark vs Chatra: What are the differences?
What is Olark? Live chat with your customers for sales and support. Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.
What is Chatra? A live chat messenger app that is designed to work smoothly with your company's website. This application aims to provide a reliable avenue for your business' customer support system to engage with your customers and cater to their requests.
Olark and Chatra can be primarily classified as "Customer Support Chat" tools.
Some of the features offered by Olark are:
- CRM & Helpdesk Integration
- Concurrent chats
- Phone support
On the other hand, Chatra provides the following key features:
- Online and offline modes
- Targeted chats
- Real-time visitor List
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