Crisp vs LiveChat: What are the differences?
Crisp: Simple Customer service built for startups. Chat with website visitors, integrate your favorite tools, and deliver a great customer experience; LiveChat: Powerful live chat software. LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.
Crisp and LiveChat can be categorized as "Customer Support Chat" tools.
Some of the features offered by Crisp are:
- Chat with your customers for free
- Apps for any device
- Offline email responses
On the other hand, LiveChat provides the following key features:
- Chat tools (Canned responses, Visitor information, Chat tags, File sharing, Chat archives, Transfers)
- Customization (Chat window themes, 42 Languages, CSS customization, Social media buttons)
- Engaging customers (Chat Invitations, Ticket form, Chat on Facebook, Chat buttons)
StreamJar, cSite, and mkdev are some of the popular companies that use Crisp, whereas LiveChat is used by Tailor Brands, Watchman Monitoring, and Visuality. Crisp has a broader approval, being mentioned in 30 company stacks & 4 developers stacks; compared to LiveChat, which is listed in 6 company stacks and 4 developer stacks.
What is Crisp?
What is LiveChat?
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What are the cons of using Crisp?
What are the cons of using LiveChat?
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Crisp is a realtime chat widget that, unlike its competitors, does not demand your leg and kidney to deliver a decent service.
It works great for zerotoherojs.com and I recommend anyone if they have a similar need.
Even their free tier is more than enough for the majority of the use cases that you can think of.