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Crisp
Crisp

52
35
+ 1
10
LiveChat
LiveChat

703
15
+ 1
1
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Crisp vs LiveChat: What are the differences?

Crisp: Simple Customer service built for startups. Chat with website visitors, integrate your favorite tools, and deliver a great customer experience; LiveChat: Powerful live chat software. LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

Crisp and LiveChat can be categorized as "Customer Support Chat" tools.

Some of the features offered by Crisp are:

  • Chat with your customers for free
  • Apps for any device
  • Offline email responses

On the other hand, LiveChat provides the following key features:

  • Chat tools (Canned responses, Visitor information, Chat tags, File sharing, Chat archives, Transfers)
  • Customization (Chat window themes, 42 Languages, CSS customization, Social media buttons)
  • Engaging customers (Chat Invitations, Ticket form, Chat on Facebook, Chat buttons)

StreamJar, cSite, and mkdev are some of the popular companies that use Crisp, whereas LiveChat is used by Tailor Brands, Watchman Monitoring, and Visuality. Crisp has a broader approval, being mentioned in 30 company stacks & 4 developers stacks; compared to LiveChat, which is listed in 6 company stacks and 4 developer stacks.

- No public GitHub repository available -
- No public GitHub repository available -

What is Crisp?

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

What is LiveChat?

LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.
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      What are some alternatives to Crisp and LiveChat?
      Intercom
      Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
      tawk.to
      It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
      Zopim
      Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design
      Olark
      Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.
      Drift
      Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.
      See all alternatives
      Decisions about Crisp and LiveChat
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      Interest over time
      Reviews of Crisp and LiveChat
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      How developers use Crisp and LiveChat
      Avatar of Volkan Özçelik
      Volkan Özçelik uses CrispCrisp

      Crisp is a realtime chat widget that, unlike its competitors, does not demand your leg and kidney to deliver a decent service.

      It works great for zerotoherojs.com and I recommend anyone if they have a similar need.

      Even their free tier is more than enough for the majority of the use cases that you can think of.

      Avatar of Fangoo
      Fangoo uses CrispCrisp

      We love the easy way we can communicate with our customers. Seamlessly.

      Avatar of In Situ Training
      In Situ Training uses CrispCrisp

      User communication/interactions

      How much does Crisp cost?
      How much does LiveChat cost?
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