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Crisp

103
85
+ 1
21
LiveChat

762
77
+ 1
1
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Crisp vs LiveChat: What are the differences?

Crisp: Simple Customer service built for startups. Chat with website visitors, integrate your favorite tools, and deliver a great customer experience; LiveChat: Powerful live chat software. LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

Crisp and LiveChat can be categorized as "Customer Support Chat" tools.

Some of the features offered by Crisp are:

  • Chat with your customers for free
  • Apps for any device
  • Offline email responses

On the other hand, LiveChat provides the following key features:

  • Chat tools (Canned responses, Visitor information, Chat tags, File sharing, Chat archives, Transfers)
  • Customization (Chat window themes, 42 Languages, CSS customization, Social media buttons)
  • Engaging customers (Chat Invitations, Ticket form, Chat on Facebook, Chat buttons)

StreamJar, cSite, and mkdev are some of the popular companies that use Crisp, whereas LiveChat is used by Tailor Brands, Watchman Monitoring, and Visuality. Crisp has a broader approval, being mentioned in 30 company stacks & 4 developers stacks; compared to LiveChat, which is listed in 6 company stacks and 4 developer stacks.

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Pros of Crisp
Pros of LiveChat
  • 6
    Real-time visualization of clients
  • 4
    Instant chat
  • 4
    Auto-messaging
  • 2
    Mac app
  • 1
    Customer support
  • 1
    In-app messaging as well as email
  • 1
    Know who your users are
  • 1
    Direct chat with customers on your site
  • 1
    Usage tracking
  • 1
    Nicely documented, powerful API

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What is Crisp?

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

What is LiveChat?

LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

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What companies use Crisp?
What companies use LiveChat?
See which teams inside your own company are using Crisp or LiveChat.
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What tools integrate with Crisp?
What tools integrate with LiveChat?

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What are some alternatives to Crisp and LiveChat?
Intercom
Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
Shields.io
Legible & concise status badges for third-party codebase services.
Drift
Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.
tawk.to
It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
Olark
Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.
See all alternatives