Help Scout vs. Desk.com

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Help Scout

Desk.com

Favorites

9

Favorites

4

Hacker News, Reddit, Stack Overflow Stats

  • 190
  • 975
  • 0
  • 24
  • 448
  • 0

Description

What is Help Scout?

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

What is Desk.com?

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

Pros about this tool

Why do you like Help Scout?

Why do you like Desk.com?

Cons about this tool

Pricing

Help Scout Pricing Desk.com Pricing

Customers

Integrations

Latest News

The 8 Best Ways to Collect Customer Feedback
Release Notes: January
15 Customer Service Skills Every Employee Needs
3 employee recruitment and onboarding strategies tha...
Automated customer service must be deeply personal t...
4 tips for collecting overdue invoices and preventin...


Interest Over Time


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