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Botpress vs Dialogflow: What are the differences?

Key Differences between Botpress and Dialogflow

  1. Platform architecture: Botpress is an open-source, self-hosted platform that allows developers to have complete control over their chatbot deployment. On the other hand, Dialogflow is a cloud-based service provided by Google that offers a fully managed environment without the need for infrastructure setup or maintenance.

  2. Natural Language Understanding (NLU): Both Botpress and Dialogflow provide NLU capabilities for understanding user intents and extracting entities. However, Dialogflow offers a more advanced and robust natural language processing engine, leveraging Google's powerful machine learning algorithms and datasets.

  3. Integration capabilities: Botpress offers extensive built-in integrations with multiple messaging platforms, such as Facebook Messenger, Slack, and WhatsApp, making it easy to deploy chatbots across different channels. Dialogflow also supports various integrations, but its focus is primarily on Google's ecosystem, including Google Assistant, Google Hangouts, and Google Cloud.

  4. Development flexibility: Botpress allows developers to write custom code using JavaScript or TypeScript, providing flexibility in building complex conversational logic and integrating external systems. Dialogflow, on the contrary, restricts developers to using its own custom declarative language, which may limit the customization options for advanced use cases.

  5. Multi-language support: Botpress supports multiple languages out of the box, allowing developers to build chatbots in different languages and handle multilingual conversations effectively. Dialogflow also supports multiple languages, but the range of languages available may be more limited compared to Botpress.

  6. Pricing and scalability: Botpress being self-hosted, offers cost savings for organizations with high chatbot usage, as there are no additional charges based on usage or API calls. However, it requires manual infrastructure setup and maintenance. Dialogflow, being a cloud-based service, offers scalability and ease of use but comes with pricing based on usage, making it suitable for organizations with varying levels of chatbot usage.

In summary, Botpress provides a self-hosted platform with development flexibility and multiple language support, while Dialogflow offers a cloud-based service with advanced NLU capabilities and better integration with Google's ecosystem, but at the cost of limited development flexibility and potential scaling charges.

Advice on Botpress and Dialogflow
Needs advice
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rasa NLUrasa NLU

Hi, does anyone have recommendations for a chatbot framework? I am currently using Botpress, and I am not happy with it. The upside is: They pretty much have everything you can ask for in a bot solution, but the issue is: They did nothing right, the documentation is terrible, and you have this feeling of it falling apart at any time, which is what actually happened once.

My ideal solution would have:

  • Support for Messenger and web (should either have a website chat plugin or straightforward integration with a different one)
  • A visual builder (for none tech team members) | This is not a hard requirement though
  • A slick DX for building simple things like API calls or more advanced stuff.
  • We currently only have a "click bot," so no crazy NLP features required, but in the future a requirement

What I do not want: - I do not want a solution where "someone else" builds the bot for me

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Replies (1)
Samantha Delfin
Data Scientist at ArkusNexus · | 2 upvotes · 49.5K views
Recommends
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DialogflowDialogflow

Dialogflow includes:

  • OOTB integration with Messenger and you may use the Web Demo integration provided to embed it to your website. For Messenger, you even have some responses such as image responses, card responses and for those that are not available you can use custom payload.
  • It has a very nice visual builder which can be easily used by non-technical builders.
  • Fulfillment allows you to easily integrate your APIs.

Coursera has a very nice two-week course to learn how to use it.

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Pros of Botpress
Pros of Dialogflow
  • 12
    Easy to use
  • 6
    Easy setup
  • 5
    Great customer support
  • 4
    Multilignual
  • 2
    API
  • 1
    Custom webhooks
  • 1
    GUI
  • 0
    Kl
  • 17
    Built-in conversational agents
  • 7
    Custom Webhooks
  • 5
    Great interface
  • 5
    Multi Lingual
  • 4
    OOTB integrations
  • 2
    Knowledge base
  • 1
    Quick display

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Cons of Botpress
Cons of Dialogflow
    Be the first to leave a con
    • 9
      Multi lingual
    • 2
      Can’t be self-hosted

    Sign up to add or upvote consMake informed product decisions

    - No public GitHub repository available -

    What is Botpress?

    Botpress is an open-source bot creation tool written in TypeScript. It is powered by a rich set of open-source modules built by the community. We like to say that Botpress is like the WordPress of bots; anyone can create and reuse other peo

    What is Dialogflow?

    Give users new ways to interact with your product by building engaging voice and text-based conversational apps.

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    What companies use Botpress?
    What companies use Dialogflow?
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    What tools integrate with Botpress?
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    What are some alternatives to Botpress and Dialogflow?
    Botkit
    It is an open source developer tool for building chat bots, apps and custom integrations for major messaging platforms.
    Microsoft Bot Framework
    The Microsoft Bot Framework provides just what you need to build and connect intelligent bots that interact naturally wherever your users are talking, from text/sms to Skype, Slack, Office 365 mail and other popular services.
    Chatfuel
    Send news, collect feedback, receive and answer questions and share content libraries — from GIFs to full business docs.
    Telegram Bot API
    Bots are third-party applications that run inside Telegram. Users can interact with bots by sending them messages, commands and inline requests. You control your bots using HTTPS requests to our bot API.
    IBM Watson
    It combines artificial intelligence (AI) and sophisticated analytical software for optimal performance as a "question answering" machine.
    See all alternatives