Dialpad vs RingCentral

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Dialpad

24
29
+ 1
0
RingCentral

76
82
+ 1
1
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Dialpad vs RingCentral: What are the differences?

Dialpad: A pure-cloud business communication platform *. It is a pure-cloud business communication platform that's in tune with the way your team works . Connect your team with a business communication platform that powers voice, video, messages, and meetings across your existing devices; *RingCentral:** Cloud business phone systems that work the way you do. Since RingCentral is cloud based, you enjoy the freedom to connect and manage multiple locations, devices and workers within your cloud phone system. You can easily customize users, departments, and call handling rules. No matter where you, or the users, are. You only need a high-speed Internet connection and your phone system is ready to work lightning fast, anytime and anyplace. There’s no PBX hardware.

Dialpad and RingCentral are primarily classified as "Web and Video Conferencing" and "Phone" tools respectively.

Some of the features offered by Dialpad are:

  • Voice
  • message
  • video

On the other hand, RingCentral provides the following key features:

  • Many locations. One phone system.- Since RingCentral is cloud based, you enjoy the freedom to connect and manage multiple locations, devices and workers within your cloud phone system.
  • Save time and money.- You only need a high-speed Internet connection and your phone system is ready to work lightning fast, anytime and anyplace. There’s no PBX hardware.
  • Your system grows with you.- Add users. Delete users. It's as easy as setting up emails, so you can make adjustments as often as you like. You can share your presence status as busy, available, or on hold with your admins and colleagues and make sure important calls are never missed.

According to the StackShare community, RingCentral has a broader approval, being mentioned in 5 company stacks & 8 developers stacks; compared to Dialpad, which is listed in 4 company stacks and 3 developer stacks.

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Pros of Dialpad
Pros of RingCentral
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    • 1
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    Cons of Dialpad
    Cons of RingCentral
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      • 1
        Video Conferencing is very buggy
      • 1
        Very Limited Use (Free)
      • 1
        Lacking in Features
      • 1
        Uses an old version of Zoom Video Conferencing

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      What is Dialpad?

      It is a pure-cloud business communication platform that's in tune with the way your team works . Connect your team with a business communication platform that powers voice, video, messages, and meetings across your existing devices.

      What is RingCentral?

      Since RingCentral is cloud based, you enjoy the freedom to connect and manage multiple locations, devices and workers within your cloud phone system. You can easily customize users, departments, and call handling rules. No matter where you, or the users, are. You only need a high-speed Internet connection and your phone system is ready to work lightning fast, anytime and anyplace. There’s no PBX hardware.

      Need advice about which tool to choose?Ask the StackShare community!

      What companies use Dialpad?
      What companies use RingCentral?
      See which teams inside your own company are using Dialpad or RingCentral.
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      What tools integrate with Dialpad?
      What tools integrate with RingCentral?

      Sign up to get full access to all the tool integrationsMake informed product decisions

      What are some alternatives to Dialpad and RingCentral?
      Talkdesk
      Easy-to-use, cloud-based call center software that helps growing businesses provide excellent customer service. One-click integrations with Salesforce, Zendesk, Desk.com and many others. No phones, hardware, downloads or coding required.
      Zoom
      Zoom unifies cloud video conferencing, simple online meetings, and cross platform group chat into one easy-to-use platform. Our solution offers the best video, audio, and screen-sharing experience across Zoom Rooms, Windows, Mac, iOS, Android, and H.323/SIP room systems.
      Aircall
      Aircall is an app that you can install and setup in a few minutes. It lets you buy one or several phone numbers across the world, add teammates to your dashboard, and place & receive calls on your existing devices. Everything is managed inside the Aircall app.
      Grasshopper
      Sound more professional and stay connected with Grasshopper, the Virtual Phone System designed for entrepreneurs. Grasshopper works just like a traditional phone system, but requires no hardware to purchase or software to install.
      UberConference
      It provides free conference calling. Simple, visual, and free to use, you can easily set up and join free conference calls without PINS, see who is on the call, and use powerful conferencing features.
      See all alternatives