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Dialpad vs RingCentral: What are the differences?
Dialpad: A pure-cloud business communication platform *. It is a pure-cloud business communication platform that's in tune with the way your team works . Connect your team with a business communication platform that powers voice, video, messages, and meetings across your existing devices; *RingCentral:** Cloud business phone systems that work the way you do. Since RingCentral is cloud based, you enjoy the freedom to connect and manage multiple locations, devices and workers within your cloud phone system. You can easily customize users, departments, and call handling rules. No matter where you, or the users, are. You only need a high-speed Internet connection and your phone system is ready to work lightning fast, anytime and anyplace. There’s no PBX hardware.
Dialpad and RingCentral are primarily classified as "Web and Video Conferencing" and "Phone" tools respectively.
Some of the features offered by Dialpad are:
- Voice
- message
- video
On the other hand, RingCentral provides the following key features:
- Many locations. One phone system.- Since RingCentral is cloud based, you enjoy the freedom to connect and manage multiple locations, devices and workers within your cloud phone system.
- Save time and money.- You only need a high-speed Internet connection and your phone system is ready to work lightning fast, anytime and anyplace. There’s no PBX hardware.
- Your system grows with you.- Add users. Delete users. It's as easy as setting up emails, so you can make adjustments as often as you like. You can share your presence status as busy, available, or on hold with your admins and colleagues and make sure important calls are never missed.
According to the StackShare community, RingCentral has a broader approval, being mentioned in 5 company stacks & 8 developers stacks; compared to Dialpad, which is listed in 4 company stacks and 3 developer stacks.
Pros of Dialpad
Pros of RingCentral
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Cons of Dialpad
Cons of RingCentral
- Video Conferencing is very buggy1
- Very Limited Use (Free)1
- Lacking in Features1
- Uses an old version of Zoom Video Conferencing1