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FreshDesk
FreshDesk

275
89
+ 1
3
Service-Now
Service-Now

24
6
+ 1
0
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FreshDesk vs Service-Now: What are the differences?

Developers describe FreshDesk as "Refreshing the way thousands of help desk agents support their customers everyday, world wide". Freshdesk is an on demand customer support software that works across multiple support channels. On the other hand, Service-Now is detailed as "A service management software". It makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy.

FreshDesk and Service-Now can be categorized as "Help Desk" tools.

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What is FreshDesk?

Freshdesk is an on demand customer support software that works across multiple support channels.

What is Service-Now?

It makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy.
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Why do developers choose FreshDesk?
Why do developers choose Service-Now?
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        What companies use FreshDesk?
        What companies use Service-Now?

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        What tools integrate with FreshDesk?
        What tools integrate with Service-Now?

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        What are some alternatives to FreshDesk and Service-Now?
        Zendesk
        Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
        Zoho Desk
        It puts customer service at the heart of your company. It is the industry's first context-aware help desk software that helps businesses focus on the customer.
        Happyfox
        HappyFox is a hosted customer support software, centralizes the multi-channel customer queries using ticketing system. It helps to reduce the response time to customers from days to hours
        Freshservice
        Cloud based ITSM software for your service desk. Powerful IT help desk automation tool to manage incidents, assets and more.
        Desk.com
        Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
        See all alternatives
        Decisions about FreshDesk and Service-Now
        No stack decisions found
        Interest over time
        Reviews of FreshDesk and Service-Now
        Review ofFreshDeskFreshDesk

        Very Light, Great Structure and Amazing Value for Money

        How developers use FreshDesk and Service-Now
        Avatar of lyndra
        lyndra uses FreshDeskFreshDesk

        We use freshdesk to host and edit all ou help pages, and manage our contacts

        Avatar of PSESD
        PSESD uses FreshDeskFreshDesk

        Customer support portal - only used for the knowledgebase functions

        Avatar of Chris Hartwig
        Chris Hartwig uses FreshDeskFreshDesk

        Communication with our clients, support tickets

        Avatar of Cisco SSO
        Cisco SSO uses Service-NowService-Now

        Incident and Problem Management

        Avatar of Sail Tactics
        Sail Tactics uses FreshDeskFreshDesk

        General help desk functions

        How much does FreshDesk cost?
        How much does Service-Now cost?
        Pricing unavailable
        News about Service-Now
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