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FullStory vs rrweb: What are the differences?
FullStory: Meet FullStory, the app that captures all your customer experience data in one powerful, easy-to-use platform. Our tiny script unlocks pixel-perfect session playback, automatic insights, funnel analytics, and robust search and segmentation – empowering everyone in your organization to help build the best online experience for your customers; rrweb: Open source JavaScript library to record and replay the web. rrweb is an open source web session replay library, which provides easy-to-use APIs to record user's interactions and replay it remotely.
FullStory and rrweb can be primarily classified as "User Feedback as a Service" tools.
rrweb is an open source tool with 5.09K GitHub stars and 251 GitHub forks. Here's a link to rrweb's open source repository on GitHub.
Pros of FullStory
- See full user sessions8
- "Skip inactivity" during playback5
- Playback console errors as they happen5
- Speed up playback5
- Easy integration through Segment3
- Segment users based on actions3
- User event stream3
- CRAZY expensive after free plan1
Pros of rrweb.io
- Open source1
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Cons of FullStory
- Expensive2
- If you're using it via Segment, it's all or nothing1
- We'll never get through all the sessions recorded1
- Doesn't integrate with our exception monitoring1