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FullStory vs UsabilityHub: What are the differences?
FullStory: Meet FullStory, the app that captures all your customer experience data in one powerful, easy-to-use platform. Our tiny script unlocks pixel-perfect session playback, automatic insights, funnel analytics, and robust search and segmentation – empowering everyone in your organization to help build the best online experience for your customers; UsabilityHub: A website that allows you to earn money online by taking short online tests. It is a remote user research platform that takes the guesswork out of design decisions by validating them with real users.
FullStory and UsabilityHub belong to "User Feedback as a Service" category of the tech stack.
Some of the features offered by FullStory are:
- Session Playback
- Cobrowsing
- Event search
On the other hand, UsabilityHub provides the following key features:
- First click tests
- Design surveys
- Preference tests
Pros of FullStory
- See full user sessions8
- "Skip inactivity" during playback5
- Playback console errors as they happen5
- Speed up playback5
- Easy integration through Segment3
- Segment users based on actions3
- User event stream3
- CRAZY expensive after free plan1
Pros of UsabilityHub
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Cons of FullStory
- Expensive2
- If you're using it via Segment, it's all or nothing1
- We'll never get through all the sessions recorded1
- Doesn't integrate with our exception monitoring1