Zendesk vs. Kayako



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GitHub Stats

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Description

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

What is Kayako?

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

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Pros

Why do developers choose Zendesk?
Why do you like Zendesk?

Why do developers choose Kayako?
Why do you like Kayako?

Cons

What are the cons of using Zendesk?
No Cons submitted yet for Zendesk
Downsides of Zendesk?

What are the cons of using Kayako?
No Cons submitted yet for Kayako
Downsides of Kayako?

Pricing

How much does Zendesk cost?
Zendesk Pricing
How much does Kayako cost?
Kayako Pricing

Companies

What companies use Zendesk?
1989 companies on StackShare use Zendesk
What companies use Kayako?
3 companies on StackShare use Kayako

Integrations

What tools integrate with Zendesk?
77 tools on StackShare integrate with Zendesk
What tools integrate with Kayako?
2 tools on StackShare integrate with Kayako

What are some alternatives to Zendesk and Kayako?

  • Help Scout - A help desk for teams that insist on a delightful customer experience
  • UserVoice - Customer service and customer feedback tools that don't suck.
  • FreshDesk - Freshdesk is refreshing the way thousands of help desk agents support their customers everyday, world wide
  • Desk.com - The all-in-one system for delivering awesomely responsive customer support

See all alternatives to Zendesk

Latest News

Release Notes February 15th: Zendesk ticket creation...
Inside Design: Zendesk
How Zendesk measures the customer experience
Building a Customer Loyalty Program That Drives Bran...
Customer Service Coaching: Your Recipe to World-Clas...
Integrated Live Chat Boosts Ecommerce Sales


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