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Grafana vs New Relic: What are the differences?

Grafana and New Relic are both popular tools used for monitoring and visualizing data. Let's explore the key differences between them.

  1. Data Collection and Source Compatibility: Grafana supports a wide range of data sources, including databases, APIs, logs, and more. It can integrate with multiple data sources simultaneously, allowing users to create dashboards using data from different sources. On the other hand, New Relic primarily collects data through agents installed on the target systems and does not have the same flexible compatibility with external data sources.

  2. Alerting Capabilities: Grafana provides a robust alerting system that allows users to set up notifications based on customizable thresholds and conditions. Users can configure alerts to be sent via various channels like email, Slack, PagerDuty, etc. New Relic, on the other hand, has more advanced alerting features with powerful capabilities like anomaly detection, baseline alerting, and dynamic thresholds, offering more advanced and intelligent alerting options.

  3. Built-in Features: Grafana is primarily focused on visualizing data and providing a customizable user interface to create and manage dashboards. It offers various panel types, charting options, and customization capabilities. New Relic, in addition to data visualization, provides additional features out-of-the-box, such as application performance monitoring (APM), distributed tracing, and infrastructure monitoring, making it a comprehensive solution for application monitoring.

  4. Community and Plugins: Grafana has a vibrant open-source community and a rich ecosystem of plugins and extensions, making it highly extensible. Users can leverage community-provided plugins and templates to enhance their dashboards and extend the functionality of Grafana. New Relic, on the other hand, has a more curated marketplace for integrations, plugins, and extensions compared to Grafana's open ecosystem.

  5. Pricing and Licensing: Grafana is an open-source project with a flexible licensing model, making it free to use and suitable for organizations with budget constraints. While Grafana Enterprise offers additional features and support, the base version is available for free. New Relic, however, follows a commercial licensing model, and its pricing is based on the selected plan and the number of monitored entities. The commercial nature of New Relic may not be suitable for organizations seeking a purely open-source monitoring solution.

  6. Ease of Use and Learning Curve: Grafana has a user-friendly interface and is relatively easy to get started with, thanks to its intuitive dashboard building and configuration options. It provides extensive documentation and widely available learning resources, making it accessible for users at various skill levels. New Relic, although offering a comprehensive set of features, can have a steeper learning curve due to its more complex setup and configuration, especially when it comes to advanced features like distributed tracing and APM.

In summary, Grafana offers compatibility with a wide range of data sources, customizable alerting, and a strong community of plugins, while New Relic provides a more comprehensive application monitoring solution with additional features like APM and distributed tracing.

Advice on Grafana and New Relic
Susmita Meher
Senior SRE at African Bank · | 4 upvotes · 780.2K views
Needs advice
on
GrafanaGrafanaGraphiteGraphite
and
PrometheusPrometheus

Looking for a tool which can be used for mainly dashboard purposes, but here are the main requirements:

  • Must be able to get custom data from AS400,
  • Able to display automation test results,
  • System monitoring / Nginx API,
  • Able to get data from 3rd parties DB.

Grafana is almost solving all the problems, except AS400 and no database to get automation test results.

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Replies (1)
Sakti Behera
Technical Specialist, Software Engineering at AT&T · | 3 upvotes · 565.5K views
Recommends
on
GrafanaGrafanaPrometheusPrometheus

You can look out for Prometheus Instrumentation (https://prometheus.io/docs/practices/instrumentation/) Client Library available in various languages https://prometheus.io/docs/instrumenting/clientlibs/ to create the custom metric you need for AS4000 and then Grafana can query the newly instrumented metric to show on the dashboard.

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Needs advice
on
DatadogDatadogNew RelicNew Relic
and
SysdigSysdig

We are looking for a centralised monitoring solution for our application deployed on Amazon EKS. We would like to monitor using metrics from Kubernetes, AWS services (NeptuneDB, AWS Elastic Load Balancing (ELB), Amazon EBS, Amazon S3, etc) and application microservice's custom metrics.

We are expected to use around 80 microservices (not replicas). I think a total of 200-250 microservices will be there in the system with 10-12 slave nodes.

We tried Prometheus but it looks like maintenance is a big issue. We need to manage scaling, maintaining the storage, and dealing with multiple exporters and Grafana. I felt this itself needs few dedicated resources (at least 2-3 people) to manage. Not sure if I am thinking in the correct direction. Please confirm.

You mentioned Datadog and Sysdig charges per host. Does it charge per slave node?

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Replies (3)
Recommends
on
DatadogDatadog

Can't say anything to Sysdig. I clearly prefer Datadog as

  • they provide plenty of easy to "switch-on" plugins for various technologies (incl. most of AWS)
  • easy to code (python) agent plugins / api for own metrics
  • brillant dashboarding / alarms with many customization options
  • pricing is OK, there are cheaper options for specific use cases but if you want superior dashboarding / alarms I haven't seen a good competitor (despite your own Prometheus / Grafana / Kibana dog food)

IMHO NewRelic is "promising since years" ;) good ideas but bad integration between their products. Their Dashboard query language is really nice but lacks critical functions like multiple data sets or advanced calculations. Needless to say you get all of that with Datadog.

Need help setting up a monitoring / logging / alarm infrastructure? Send me a message!

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Maik Schröder
Recommends
on
InstanaInstana

Hi Medeti,

you are right. Building based on your stack something with open source is heavy lifting. A lot of people I know start with such a set-up, but quickly run into frustration as they need to dedicated their best people to build a monitoring which is doing the job in a professional way.

As you are microservice focussed and are looking for 'low implementation and maintenance effort', you might want to have a look at INSTANA, which was built with modern tool stacks in mind. https://www.instana.com/apm-for-microservices/

We have a public sand-box available if you just want to have a look at the product once and of course also a free-trial: https://www.instana.com/getting-started-with-apm/

Let me know if you need anything on top.

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Attila Fulop
Management Advisor at artkonekt · | 2 upvotes · 309.1K views

I have hands on production experience both with New Relic and Datadog. I personally prefer Datadog over NewRelic because of the UI, the Documentation and the overall user/developer experience.

NewRelic however, can do basically the same things as Datadog can, and some of the features like alerting have been present in NewRelic for longer than in Datadog. The cool thing about NewRelic is their last-summer-updated pricing: you no longer pay per host but after data you send towards New Relic. This can be a huge cost saver depending on your particular setup

https://docs.newrelic.com/docs/accounts/accounts-billing/new-relic-one-pricing-billing/new-relic-one-pricing-billing

I'd go for Datadog, but given you have lots of containers I would also make a cost calculation. If the price difference is significant and there's a budget constraint NewRelic might be the better choice.

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Mat Jovanovic
Head of Cloud at Mats Cloud · | 3 upvotes · 709.6K views
Needs advice
on
DatadogDatadogGrafanaGrafana
and
PrometheusPrometheus

We're looking for a Monitoring and Logging tool. It has to support AWS (mostly 100% serverless, Lambdas, SNS, SQS, API GW, CloudFront, Autora, etc.), as well as Azure and GCP (for now mostly used as pure IaaS, with a lot of cognitive services, and mostly managed DB). Hopefully, something not as expensive as Datadog or New relic, as our SRE team could support the tool inhouse. At the moment, we primarily use CloudWatch for AWS and Pandora for most on-prem.

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Replies (2)
Lucas Rincon
Recommends
on
InstanaInstana

this is quite affordable and provides what you seem to be looking for. you can see a whole thing about the APM space here https://www.apmexperts.com/observability/ranking-the-observability-offerings/

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Recommends
on
DatadogDatadog

I worked with Datadog at least one year and my position is that commercial tools like Datadog are the best option to consolidate and analyze your metrics. Obviously, if you can't pay the tool, the best free options are the mix of Prometheus with their Alert Manager and Grafana to visualize (that are complementary not substitutable). But I think that no use a good tool it's finally more expensive that use a not really good implementation of free tools and you will pay also to maintain its.

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Needs advice
on
GrafanaGrafana
and
KibanaKibana

From a StackShare Community member: “We need better analytics & insights into our Elasticsearch cluster. Grafana, which ships with advanced support for Elasticsearch, looks great but isn’t officially supported/endorsed by Elastic. Kibana, on the other hand, is made and supported by Elastic. I’m wondering what people suggest in this situation."

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Replies (7)
Recommends
on
GrafanaGrafana
at

For our Predictive Analytics platform, we have used both Grafana and Kibana

Kibana has predictions and ML algorithms support, so if you need them, you may be better off with Kibana . The multi-variate analysis features it provide are very unique (not available in Grafana).

For everything else, definitely Grafana . Especially the number of supported data sources, and plugins clearly makes Grafana a winner (in just visualization and reporting sense). Creating your own plugin is also very easy. The top pros of Grafana (which it does better than Kibana ) are:

  • Creating and organizing visualization panels
  • Templating the panels on dashboards for repetetive tasks
  • Realtime monitoring, filtering of charts based on conditions and variables
  • Export / Import in JSON format (that allows you to version and save your dashboard as part of git)
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Recommends
on
KibanaKibana

I use both Kibana and Grafana on my workplace: Kibana for logging and Grafana for monitoring. Since you already work with Elasticsearch, I think Kibana is the safest choice in terms of ease of use and variety of messages it can manage, while Grafana has still (in my opinion) a strong link to metrics

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Bram Verdonck
Recommends
on
GrafanaGrafana
at

After looking for a way to monitor or at least get a better overview of our infrastructure, we found out that Grafana (which I previously only used in ELK stacks) has a plugin available to fully integrate with Amazon CloudWatch . Which makes it way better for our use-case than the offer of the different competitors (most of them are even paid). There is also a CloudFlare plugin available, the platform we use to serve our DNS requests. Although we are a big fan of https://smashing.github.io/ (previously dashing), for now we are starting with Grafana .

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Recommends
on
KibanaKibana

I use Kibana because it ships with the ELK stack. I don't find it as powerful as Splunk however it is light years above grepping through log files. We previously used Grafana but found it to be annoying to maintain a separate tool outside of the ELK stack. We were able to get everything we needed from Kibana.

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Recommends
on
KibanaKibana

Kibana should be sufficient in this architecture for decent analytics, if stronger metrics is needed then combine with Grafana. Datadog also offers nice overview but there's no need for it in this case unless you need more monitoring and alerting (and more technicalities).

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Recommends
on
GrafanaGrafana

I use Grafana because it is without a doubt the best way to visualize metrics

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Povilas Brilius
PHP Web Developer at GroundIn Software · | 0 upvotes · 590.8K views
Recommends
on
KibanaKibana
at

@Kibana, of course, because @Grafana looks like amateur sort of solution, crammed with query builder grouping aggregates, but in essence, as recommended by CERN - KIbana is the corporate (startup vectored) decision.

Furthermore, @Kibana comes with complexity adhering ELK stack, whereas @InfluxDB + @Grafana & co. recently have become sophisticated development conglomerate instead of advancing towards a understandable installation step by step inheritance.

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Decisions about Grafana and New Relic
Attila Fulop

I haven't heard much about Datadog until about a year ago. Ironically, the NewRelic sales person who I had a series of trainings with was trash talking about Datadog a lot. That drew my attention to Datadog and I gave it a try at another client project where we needed log handling, dashboards and alerting.

In 2019, Datadog was already offering log management and from that perspective, it was ahead of NewRelic. Other than that, from my perspective, the two tools are offering a very-very similar set of tools. Therefore I wouldn't say there's a significant difference between the two, the decision is likely a matter of taste. The pricing is also very similar.

The reasons why we chose Datadog over NewRelic were:

  • The presence of log handling feature (since then, logging is GA at NewRelic as well since falls 2019).
  • The setup was easier even though I already had experience with NewRelic, including participation in NewRelic trainings.
  • The UI of Datadog is more compact and my experience is smoother.
  • The NewRelic UI is very fragmented and New Relic One is just increasing this experience for me.
  • The log feature of Datadog is very well designed, I find very useful the tagging logs with services. The log filtering is also very awesome.

Bottom line is that both tools are great and it makes sense to discover both and making the decision based on your use case. In our case, Datadog was the clear winner due to its UI, ease of setup and the awesome logging and alerting features.

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Benoit Larroque
Principal Engineer at Sqreen · | 4 upvotes · 407.3K views

I chose Datadog APM because the much better APM insights it provides (flamegraph, percentiles by default).

The drawbacks of this decision are we had to move our production monitoring to TimescaleDB + Telegraf instead of NR Insight

NewRelic is definitely easier when starting out. Agent is only a lib and doesn't require a daemon

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Pros of Grafana
Pros of New Relic
  • 89
    Beautiful
  • 68
    Graphs are interactive
  • 57
    Free
  • 56
    Easy
  • 34
    Nicer than the Graphite web interface
  • 26
    Many integrations
  • 18
    Can build dashboards
  • 10
    Easy to specify time window
  • 10
    Can collaborate on dashboards
  • 9
    Dashboards contain number tiles
  • 5
    Open Source
  • 5
    Integration with InfluxDB
  • 5
    Click and drag to zoom in
  • 4
    Authentification and users management
  • 4
    Threshold limits in graphs
  • 3
    Alerts
  • 3
    It is open to cloud watch and many database
  • 3
    Simple and native support to Prometheus
  • 2
    Great community support
  • 2
    You can use this for development to check memcache
  • 2
    You can visualize real time data to put alerts
  • 0
    Grapsh as code
  • 0
    Plugin visualizationa
  • 415
    Easy setup
  • 344
    Really powerful
  • 244
    Awesome visualization
  • 194
    Ease of use
  • 151
    Great ui
  • 107
    Free tier
  • 80
    Great tool for insights
  • 66
    Heroku Integration
  • 55
    Market leader
  • 49
    Peace of mind
  • 21
    Push notifications
  • 20
    Email notifications
  • 17
    Heroku Add-on
  • 16
    Error Detection and Alerting
  • 13
    Multiple language support
  • 11
    Server Resources Monitoring
  • 11
    SQL Analysis
  • 9
    Transaction Tracing
  • 8
    Azure Add-on
  • 8
    Apdex Scores
  • 7
    Detailed reports
  • 7
    Analysis of CPU, Disk, Memory, and Network
  • 6
    Application Response Times
  • 6
    Performance of External Services
  • 6
    Application Availability Monitoring and Alerting
  • 6
    Error Analysis
  • 5
    JVM Performance Analyzer (Java)
  • 5
    Most Time Consuming Transactions
  • 4
    Top Database Operations
  • 4
    Easy to use
  • 4
    Browser Transaction Tracing
  • 3
    Application Map
  • 3
    Weekly Performance Email
  • 3
    Custom Dashboards
  • 3
    Pagoda Box integration
  • 2
    App Speed Index
  • 2
    Easy to setup
  • 2
    Background Jobs Transaction Analysis
  • 1
    Time Comparisons
  • 1
    Access to Performance Data API
  • 1
    Super Expensive
  • 1
    Team Collaboration Tools
  • 1
    Metric Data Retention
  • 1
    Metric Data Resolution
  • 1
    Worst Transactions by User Dissatisfaction
  • 1
    Real User Monitoring Overview
  • 1
    Real User Monitoring Analysis and Breakdown
  • 1
    Free
  • 1
    Best of the best, what more can you ask for
  • 1
    Best monitoring on the market
  • 1
    Rails integration
  • 1
    Incident Detection and Alerting
  • 0
    Cost
  • 0
    Exceptions
  • 0
    Price
  • 0
    Proce

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Cons of Grafana
Cons of New Relic
  • 1
    No interactive query builder
  • 20
    Pricing model doesn't suit microservices
  • 10
    UI isn't great
  • 7
    Expensive
  • 7
    Visualizations aren't very helpful
  • 5
    Hard to understand why things in your app are breaking

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What is Grafana?

Grafana is a general purpose dashboard and graph composer. It's focused on providing rich ways to visualize time series metrics, mainly though graphs but supports other ways to visualize data through a pluggable panel architecture. It currently has rich support for for Graphite, InfluxDB and OpenTSDB. But supports other data sources via plugins.

What is New Relic?

The world’s best software and DevOps teams rely on New Relic to move faster, make better decisions and create best-in-class digital experiences. If you run software, you need to run New Relic. More than 50% of the Fortune 100 do too.

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Jobs that mention Grafana and New Relic as a desired skillset
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What are some alternatives to Grafana and New Relic?
Datadog
Datadog is the leading service for cloud-scale monitoring. It is used by IT, operations, and development teams who build and operate applications that run on dynamic or hybrid cloud infrastructure. Start monitoring in minutes with Datadog!
Kibana
Kibana is an open source (Apache Licensed), browser based analytics and search dashboard for Elasticsearch. Kibana is a snap to setup and start using. Kibana strives to be easy to get started with, while also being flexible and powerful, just like Elasticsearch.
Prometheus
Prometheus is a systems and service monitoring system. It collects metrics from configured targets at given intervals, evaluates rule expressions, displays the results, and can trigger alerts if some condition is observed to be true.
Graphite
Graphite does two things: 1) Store numeric time-series data and 2) Render graphs of this data on demand
Splunk
It provides the leading platform for Operational Intelligence. Customers use it to search, monitor, analyze and visualize machine data.
See all alternatives