Respondly vs Trengo

Overview

Respondly

Stacks9

Followers19

Votes49

Trengo

Stacks9

Followers13

Votes0

Respondly vs Trengo: What are the differences?

Respondly: Team Inbox for Email & Twitter. Respondly provides the team with laser focus on what needs attention. Using Respondly results in informed, efficient, and coordinated conversations, saves on communication costs, and ultimately results in consumer delight; Trengo: Collaborative multi-channel team inbox. It is a collaborative multi-channel team inbox that increases productivity for teams. Conversations from all channels are accessible from one shared inbox where users can collaborate by assigning conversations, tagging users and chatting internally.

Respondly and Trengo can be categorized as "Team Inbox" tools.

Some of the features offered by Respondly are:

Outbound Communications, Customer support
Sales and Pre Sales Conversations, Team workflow
Archive tweets & emails

On the other hand, Trengo provides the following key features:

Collaborative team inbox for Email, WhatsApp, FB Messenger, Twitter, live chat, etc.
Knowledgebase
Live chat

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Detailed Comparison

Respondly	Trengo
Respondly provides the team with laser focus on what needs attention. Using Respondly results in informed, efficient, and coordinated conversations, saves on communication costs, and ultimately results in consumer delight.	It is a collaborative multi-channel team inbox that increases productivity for teams. Conversations from all channels are accessible from one shared inbox where users can collaborate by assigning conversations, tagging users and chatting internally.
Outbound Communications, Customer support; Sales and Pre Sales Conversations, Team workflow;Archive tweets & emails	Collaborative team inbox for Email, WhatsApp, FB Messenger, Twitter, live chat, etc.; Knowledgebase; Live chat; Chatbots for live chat, WhatsApp, FB messenger etc.;Call centre
Statistics
Stacks 9	Stacks 9
Followers 19	Followers 13
Votes 49	Votes 0
Pros & Cons
Pros 10 Smart 9 Group Twitter management 9 Beautiful UI 8 Real time external communication 6 Easy, central support management. A joy to use.	No community feedback yet
Integrations
Twitter API Slack	Google Sheets Asana HubSpot Trello Slack Gmail Zapier Magento

What are some alternatives to Respondly, Trengo?

Front

Front allows you to collaborate with your team, stay productive, and use email and social together. Currently available on Mac, Windows, Web, and Mobile.

Missive

It is a fully fledged email client for team collaboration and manages your shared inbox, assign emails and chat.

GrexIt

GrexIt turns your email into a powerful collaboration tool. Shared Labels automatically share follow-up emails and sent emails once they are added to the Gmail thread. Shared Labels work from all email clients like Outlook, Thunderbird, iOS, Android etc. - your shared labels would simply show up as folders on these email clients.

Gmelius

Easily manage group emails like support@, sales@ or any other team email right from Gmail or Slack. Shared inboxes replace your help desk software and simplify email management as a team.

Qiscus

Engage your customers from WhatsApp, LINE, Facebook Messenger & other popular social media messaging apps all from one centralised dashboard.

Helpwise

It is a shared inbox for team emails like help@, jobs@, sales@ and so on. Say goodbye to email chaos & bring accountability around your team inboxes. With in-built collision detection and collaboration features, team members can easily share email load and reply to customer queries faster.

Outlook4Gmail

It is an Outlook add-in that helps you to perform Google calendars sync with Outlook as well as the contacts and tasks sync. It is a perfect syncing tool for Outlook users who have one or multiple Google accounts. This plug-in supports synchronizing of Outlook and Google contacts with maximum details.