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Teamgate CRM vs Salesforce Service Cloud: What are the differences?
Teamgate CRM: An inbound sales CRM for startups. It is a sales CRM for startups and SMBs to connect, research, present and close more sales. It has a complete CRM functionality with extensive lead scoring features. It’s a full-stack solution designed to accommodate a full sales process, starting with lead generation and data collection, all the way to sales data analysis and forecasting; Salesforce Service Cloud: A platform for customer service and support. It is customer service software that delivers in the cloud. It is a social customer service application that empowers companies to manage all customer information and service conversations in the cloud.
Teamgate CRM and Salesforce Service Cloud can be categorized as "CRM" tools.
Some of the features offered by Teamgate CRM are:
- Lead management
- Sales management
- Sales analytics
On the other hand, Salesforce Service Cloud provides the following key features:
- Lightning Service Console
- Case Management
- Workflow and Approvals