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  5. SendBird vs Slack

SendBird vs Slack

OverviewDecisionsComparisonAlternatives

Overview

Slack
Slack
Stacks120.8K
Followers97.7K
Votes6.0K
SendBird
SendBird
Stacks142
Followers405
Votes78

SendBird vs Slack: What are the differences?

Introduction: This comparison will outline key differences between SendBird and Slack.

  1. Target Audience: SendBird primarily targets developers, providing APIs and SDKs for integrating real-time chat functionality into apps, while Slack caters to a broader audience, focusing on team collaboration with features like channels, file sharing, and integrations with various tools.

  2. Customization: SendBird offers extensive customization options, allowing developers to tailor the chat experience to fit their app's design and user experience, whereas Slack, while offering some customization features, is more limited in terms of UI customizations.

  3. Scalability: SendBird is well-known for its ability to scale to accommodate millions of concurrent users and messages, making it suitable for large enterprise-level applications, while Slack is more suitable for smaller to mid-sized teams and may face limitations in scaling for very large organizations.

  4. Pricing: SendBird offers flexible pricing plans based on monthly active users and features needed, making it cost-effective for businesses of all sizes, while Slack's pricing is based on a per-user, per-month basis, which can become expensive for larger teams.

  5. Focus on Real-Time Communication: SendBird is specifically designed for real-time communication, offering features like live chat, video calls, and push notifications, while Slack also includes real-time messaging but emphasizes team collaboration, project management, and integrations with third-party apps.

  6. Security and Compliance: SendBird prioritizes security and compliance, providing end-to-end encryption, compliance with GDPR and HIPAA regulations, and SOC 2 Type II certification, ensuring data protection and privacy for users, while Slack also takes security seriously but may not offer the same level of compliance certifications as SendBird.

In Summary, the key differences between SendBird and Slack lie in their target audience, customization options, scalability, pricing models, focus on real-time communication, and security and compliance measures.

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Advice on Slack, SendBird

Remotor
Remotor

Apr 13, 2020

Decided

Keybase is a powerful and secure team-organizing software. And because Keybase is so transparently good at what it does, Keybase is a foundational software that facilitates the future of work: effective, inclusive, secure Remote Teams.

Keybase is a free, end-to-end encrypted, open-source program with almost limitless flexibility. Each Keybase user or team is a unique cryptographic identity. Each message or interaction that a user has with a team or other user, is verifiable and digitally-signed. Custom combinations of users/teams/bots, can be designed to catalyze Remote Teams of all kinds, this process can also be automated. Keybase includes Git integration for versioning, bots from multiple platforms to facilitate audio/video-conferencing, a Cryptocurrency wallet, and many advanced privacy features to make you more or less traceable.

Services like Slack and Discord are centralized platforms that perform analytics on your behavior and can sell or leak this data to 3rd parties. Any audio/video features available within Slack or Discord, are bound to be less secure and less flexible than excellent alternatives such as Jitsi. Slack and Discord do have a fun, causal feel to them, which can potentially facilitate social engagement in certain conditions (also many users are already on these platforms).

Centralized and Proprietary team platforms such as Discord and Slack have a large market presence (at least in the USA) based on their first-mover advantage, name recognition, and network effects from size. However these products do not have the flexibility or power of Keybase. Keybase excels on its own excellence, and also has an open and active developer community.

Find us on Keybase: @remotorteam (Keybase username) @remotor.public (Public Keybase Team)

132k views132k
Comments
StackShare
StackShare

Apr 24, 2019

Needs adviceonGitterGitterDiscordDiscordSpectrumSpectrum

From a StackShare Community member: “We’re about to start a chat group for our open source project (over 5K stars on GitHub) so we can let our community collaborate more closely. The obvious choice would be Slack (k8s and a ton of major projects use it), but we’ve seen Gitter (webpack uses it) for a lot of open source projects, Discord (Vue.js moved to them), and as of late I’m seeing Spectrum more and more often. Does anyone have experience with these or other alternatives? Is it even worth assessing all these options, or should we just go with Slack? Some things that are important to us: free, all the regular integrations (GitHub, Heroku, etc), mobile & desktop apps, and open source is of course a plus."

1.32M views1.32M
Comments
Stefan
Stefan

CEO / CTO at DROOM! #wirmachenweb #vienna

Feb 10, 2020

Decided

We chose RocketChat over other communications suites like Cliq or Slack mainly because we can self-host it on our own infrastructure. Since we have quite some projects going on which demand that we stay in touch with a lot of different stakeholders, pricing was an issue, too. With RocketChat, we have a huge set of features basically for free, RC offers apps for all major devices and systems and overall, we're very happy with it. The only downside is the limited amount of apps and integrations, but we can make due with what we have available.

159k views159k
Comments

Detailed Comparison

Slack
Slack
SendBird
SendBird

Imagine all your team communication in one place, instantly searchable, available wherever you go. That’s Slack. All your messages. All your files. And everything from Twitter, Dropbox, Google Docs, Asana, Trello, GitHub and dozens of other services. All together.

SendBird is a Messaging SDK, Chat API, and fully managed chat infrastructure for your mobile apps and websites. Embeddable chat for iOS, Android, JavaScript, Unity, .NET.

Create open channels for the projects, groups and topics that the whole team shares.;Search with context;Autocomplete makes mentioning your teammates quick and painless.;Configurable notifications for desktop, mobile push and email keep you as informed as you’d like.;Everything is perfectly in sync as you move between your desktop, iPhone, iPad, or Android device.;Powerful search & archiving means you can forget when you need to: we’ll remember for you.;Twitter, Dropbox, Google Docs, Asana, Trello, GitHub Integration;Add comments for feedback & stars for easy retrieval;Built-in internal and external sharing options ensure you can get and share any file with anyone
In-app chat experiences users will love; Immersive voice and video experiences; Easy in-app chat support for your customers; Enterprise-ready compliance
Statistics
Stacks
120.8K
Stacks
142
Followers
97.7K
Followers
405
Votes
6.0K
Votes
78
Pros & Cons
Pros
  • 1209
    Easy to integrate with
  • 876
    Excellent interface on multiple platforms
  • 849
    Free
  • 694
    Mobile friendly
  • 690
    People really enjoy using it
Cons
  • 13
    Can be distracting depending on how you use it
  • 6
    Limit messages history
  • 6
    Requires some management for large teams
  • 5
    You don't really own your messages
  • 5
    Too expensive
Pros
  • 13
    Active support is impressive. (Support for private deve
  • 10
    Easy to use
  • 10
    Pre-built UI for major platforms
  • 8
    Migration API for customers using other chat services
  • 7
    Scalability is awesome
Cons
  • 2
    Prices ramp up exponentially
  • 2
    Policy on concurrent users leads to overages and overch
Integrations
GitHub
GitHub
Bitbucket
Bitbucket
Zapier
Zapier
Stripe
Stripe
Asana
Asana
GoSquared
GoSquared
Dropbox
Dropbox
New Relic
New Relic
Google Drive
Google Drive
Zendesk
Zendesk
No integrations available

What are some alternatives to Slack, SendBird?

HipChat

HipChat

HipChat is a hosted private chat service for your company or team. Invite colleagues to share ideas and files in persistent group chat rooms. Get your team off AIM, Google Talk, and Skype — HipChat was built for business.

Zulip

Zulip

Zulip is powerful, open source team chat that combines the immediacy of real-time chat with the productivity benefits of threaded conversations. Zulip allows busy managers and others in meetings all day to participate in their teams chats.

RocketChat

RocketChat

Rocket.Chat is a Web Chat Server, developed in JavaScript, using the Meteor fullstack framework. It is a great solution for communities and companies wanting to privately host their own chat service or for developers looking forward to build and evolve their own chat platforms.

Mattermost

Mattermost

Mattermost is modern communication from behind your firewall.

Gitter

Gitter

Free chat rooms for your public repositories. A bit like IRC only smarter. Chats for private repositories as well as organisations.

Flowdock

Flowdock

Flowdock is a web-based team chat service that integrates with your tools to provide a window into your team's activities. With the team inbox, everyone on your team can stay up to date. Stay connected with Flowdock's iOS and Android apps.

Microsoft Teams

Microsoft Teams

See content and chat history anytime, including team chats with Skype that are visible to the whole team. Private group chats are available for smaller group conversations.

Chat by Stream

Chat by Stream

Chat API and SDK. With a beautiful UI Kit, easy to use React Components and powerful API. Add Chat to any application in a matter of hours. The tech uses Go, RocksDB and Raft. By the creators of Stream, the API that powers activity feeds for more than 300 million users.

Telegram

Telegram

Users can send messages and exchange photos, videos, stickers, audio and files of any type. It provides instant messaging, simple, fast, secure and synced across all your devices.

Keybase Teams

Keybase Teams

Keybase is for anyone. Imagine a Slack for the whole world, except end-to-end encrypted across all your devices. Or a Team Dropbox where the server can't leak your files or be hacked.

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