Need advice about which tool to choose?Ask the StackShare community!
SessionStack vs UserTesting: What are the differences?
Developers describe SessionStack as "Record and replay web app issues. See them the way they happened to end users". SessionStack allows you to stream live or record and replay user sessions as a video that’s combined with a timeline of everything that happened in their browser (device info, JavaScript exceptions, failed network requests, debug messages). On the other hand, UserTesting is detailed as "Get videos of real people speaking their thoughts as they use your website or mobile app". UserTesting provides on-demand usability testing. You create the test and we’ll get the testers. We let you “look over the shoulder” of your target audience while they use your website, so you can see and hear where users get stuck and why they leave.
SessionStack and UserTesting can be primarily classified as "User Feedback as a Service" tools.
Some of the features offered by SessionStack are:
- Realtime, record and replay of user sessions
- Log application errors
- personalized alerts
On the other hand, UserTesting provides the following key features:
- Video of the True User Experience
- Clips, Notes, & Sharing
- Detailed metrics
Pros of SessionStack
Pros of UserTesting
- On-demand2
- Detailed metrics1