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Crisp vs Tawkto: What are the differences?
Developers describe Crisp as "Simple Customer service built for startups". Chat with website visitors, integrate your favorite tools, and deliver a great customer experience. On the other hand, Tawkto is detailed as "A free messaging app that lets you monitor and chat with visitors on your website or from a free customizable page". tawk.to is a free messaging app that lets you monitor and chat with visitors on your website or from a free customizable page.
Crisp and Tawkto belong to "Customer Support Chat" category of the tech stack.
Some of the features offered by Crisp are:
- Chat with your customers for free
- Apps for any device
- Offline email responses
On the other hand, Tawkto provides the following key features:
- custom widget
- triggers
- chat history
"Auto-messaging" is the primary reason why developers consider Crisp over the competitors, whereas "Easy setup" was stated as the key factor in picking Tawkto.
According to the StackShare community, Tawkto has a broader approval, being mentioned in 30 company stacks & 7 developers stacks; compared to Crisp, which is listed in 30 company stacks and 4 developer stacks.
Pros of Crisp
- Real-time visualization of clients6
- Instant chat4
- Auto-messaging4
- Mac app2
- Customer support1
- In-app messaging as well as email1
- Know who your users are1
- Direct chat with customers on your site1
- Usage tracking1
Pros of tawk.to
- Easy setup10
- Free9
- Real time7