Zendesk vs. UserVoice

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43

Favorites

12

Hacker News, Reddit, Stack Overflow Stats

  • 205
  • 19.6K
  • 270
  • 524
  • 13.6K
  • 37

Description

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

What is UserVoice?

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

Pros

Why do developers choose Zendesk?
  • Why do you like Zendesk?

    Why do developers choose UserVoice?
    Why do you like UserVoice?

    Cons

    What are the cons of using Zendesk?
    No Cons submitted yet for Zendesk
    Downsides of Zendesk?

    What are the cons of using UserVoice?
    Downsides of UserVoice?

    Pricing

    How much does Zendesk cost?
    Zendesk Pricing
    How much does UserVoice cost?
    UserVoice Pricing

    Companies

    What companies use Zendesk?
    1754 companies on StackShare use Zendesk
    What companies use UserVoice?
    169 companies on StackShare use UserVoice

    Integrations

    What tools integrate with Zendesk?
    76 tools on StackShare integrate with Zendesk
    What tools integrate with UserVoice?
    21 tools on StackShare integrate with UserVoice

    What are some alternatives to Zendesk and UserVoice?

    • Help Scout - A help desk for teams that insist on a delightful customer experience
    • FreshDesk - Freshdesk is refreshing the way thousands of help desk agents support their customers everyday, world wide
    • Desk.com - The all-in-one system for delivering awesomely responsive customer support
    • GrooveHQ - Real-time customer support across all types of channels - email, web, mobile, live chat, Twitter, Facebook and more.

    See all alternatives to Zendesk

    Latest News

    Release Notes February 15th: Zendesk ticket creation...
    Inside Design: Zendesk
    How Zendesk measures the customer experience
    Security and Product Management
    You Are Not the Customer…Even When You Are
    Surprise Insights: Coping with Unexpected Product Fe...


    Interest Over Time


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