Zendesk vs. UserVoice



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What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

What is UserVoice?

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

Want advice about which of these to choose?Ask the StackShare community!

Why do developers choose Zendesk?
Why do you like Zendesk?

Why do developers choose UserVoice?
Why do you like UserVoice?

What are the cons of using Zendesk?
No Cons submitted yet for Zendesk
Downsides of Zendesk?

What are the cons of using UserVoice?
Downsides of UserVoice?

How much does Zendesk cost?
Zendesk Pricing
How much does UserVoice cost?
UserVoice Pricing
What companies use Zendesk?
2014 companies on StackShare use Zendesk
What companies use UserVoice?
185 companies on StackShare use UserVoice
What tools integrate with Zendesk?
76 tools on StackShare integrate with Zendesk
What tools integrate with UserVoice?
21 tools on StackShare integrate with UserVoice

What are some alternatives to Zendesk and UserVoice?

  • Help Scout - A help desk for teams that insist on a delightful customer experience
  • FreshDesk - Freshdesk is refreshing the way thousands of help desk agents support their customers everyday, world wide
  • Desk.com - The all-in-one system for delivering awesomely responsive customer support
  • GrooveHQ - Real-time customer support across all types of channels - email, web, mobile, live chat, Twitter, Facebook and more.

See all alternatives to Zendesk

Release Notes February 15th: Zendesk ticket creation...
Inside Design: Zendesk
How Zendesk measures the customer experience
How to Spot the Gaps You Inherited
Overcoming your Company’s Fear of Failing
Building Relationships with Other Team Leaders


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