Todd Gardner

We've moved our transactional email away from Mandrill to Mailgun. We had continued using Mandrill after Mailchimp deprecated the service awhile back, because the amount of credits we were offered essentially made it free.

However, following a couple weeks of frequent downtime and poor service transparency from Mandrill, we decided it was time to make the switch. It appears they no longer had any engineers with the ability to identify the core problems.

Mailgun has been more reliable, yet not as reliable as we expected. We still see issues a few times per week with the API failing when we attempt to make a call. The Reporting UI is way better.

We migrated the hosting of our CDN, which is used to serve the JavaScript Error collection agent, from Amazon CloudFront to MaxCDN. During our test, we found MaxCDN to be more reliable and less expensive for serving he file.

The reports and controls were also considerably better.

We recently needed to rebuild our documentation site, currently built using Jekyll hosted on GitHub Pages. We wanted to update the content and refresh the style to make it easier to find answers.

We considered hosted services that could accept our markdown content, like ReadMe.io and Read the Docs, however both seemed expensive for essentially hosting the same platform we already had for free.

I also looked at the Gatsby Static Site generator to modernize Jekyll. I don't think this is a fit, as our documentation is relatively simple and relies heavily on Markdown. Jekyll excels at Markdown, while Gatsby seemed to struggle with it.

We chose to stick with the current platform and just refresh our template and style with some add-on JavaScript.