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API StatusChangelog
Usersnap
ByUsersnapUsersnap

Usersnap

#139in Customer Support
Stacks21Discussions2
Followers27
OverviewDiscussions2

What is Usersnap?

Usersnap is the #1 bug tracking tool for every web project. Collaborate on screenshots with colleagues and clients. Usersnap makes tracking bugs and collecting feedback on design drafts and prototypes easy.

Usersnap is a tool in the Customer Support category of a tech stack.

Key Features

annotated browser screenshotsvisual bug reportsproject management dashboardUsersnap integrates very well with: Basecamp, JIRA, Trac, Redmine, FogBugz, Pivotal Tracker, Trello, Zendesk, TFS, Asana, OnTime, Evernote, Slack, WordPress, HipChatCreates a screenshot without any plugin to installWorks in every browserYou will get exactly what your users sees

Usersnap Pros & Cons

Pros of Usersnap

  • ✓Bug tracking was never easier
  • ✓Because it makes collecting feedback super easy

Cons of Usersnap

No cons listed yet.

Usersnap Alternatives & Comparisons

What are some alternatives to Usersnap?

InVision

InVision

InVision lets you create stunningly realistic interactive wireframes and prototypes without compromising your creative vision.

MarkUp

MarkUp

It allows you to turn your website into a dynamic canvas ready for feedback and collaboration. Streamline your feedback with a quicker, easier, and clearer process.

WebEngage

WebEngage

WebEngage is a customer engagement Saas. It enables gathering of relevant customer data through feedback and survey. It also enables notification of services and discounts to the market. WebEngage offers solution for personalized real time marketing, customer insights, instantaneous feedback and personalized marketing

Queue

Queue

It helps web designers avoid confusing feedback by letting their team and clients leave comments directly on the live website so projects are finished 10x faster. Just paste a URL into Queue to enable commenting directly on the website.

Loop

Loop

It leverages a powerful screenshot plugin that integrates directly into your website as well as an embeddable forum to help you collect product feedback. It also offers a variety of communication options that make it easy to keep customers, engineers and customer-facing teams in the loop.

Doorbell.io

Doorbell.io

Free service which enables you to easily gather in-app user feedback, on websites, iOS apps, and Android apps.

Usersnap Integrations

ChiliProject, Axosoft, Pivotal Tracker, Zendesk, Joomla! and 7 more are some of the popular tools that integrate with Usersnap. Here's a list of all 12 tools that integrate with Usersnap.

ChiliProject
ChiliProject
Axosoft
Axosoft
Pivotal Tracker
Pivotal Tracker
Zendesk
Zendesk
Joomla!
Joomla!
Basecamp
Basecamp
Intercom
Intercom
FogBugz
FogBugz
Redmine
Redmine
Drupal
Drupal
GitLab
GitLab
Jira
Jira

Try It

Visit Website

Adoption

On StackShare

Companies
9
UDLDTF+3
Developers
13
UUCTRO+7

Usersnap Discussions

Discover why developers choose Usersnap. Read real-world technical decisions and stack choices from the StackShare community.Showing 2 of 3 discussions.

Blair Gemmer
Blair Gemmer

Software Engineer at TOMIS

Mar 22, 2017

Needs adviceonUsersnapUsersnap

Create issues quickly, allows end-users to create issues easily, and integrates with JIRA for immediate developer reaction to ongoing tasks or defects. Usersnap

0 views0
Comments
Blair Gemmer
Blair Gemmer

Software Engineer at dotmos

Nov 30, 2015

Needs adviceonUsersnapUsersnap

Allows the user to send a screenshot and comments with a bug report. Also automatically sends all error information including console logs and client environment information directly to a BitBucket repo and Slack. Usersnap

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Comments
View all 3 discussions