Directly

Directly builds on-demand business apps. Fast-growing companies like Pinterest, Lyft and Republic Wireless use our customer service apps to scale support and improve customer experience. The apps integrate with help desk software like Zendesk, Desk and Salesforce, intelligently route tickets to expert users on their smartphones, and reward them for quick resolution. Time to deploy is 4-6 hours, and our customers see higher customer satisfaction rates, 50 times faster response time and 2 times the savings within days. We believe that the way people work is changing and moving to on-demand models, and we're starting with customer service.