Alternatives to Kydos logo

Alternatives to Kydos

Inspectlet, FullStory, LogRocket, UserTesting, and Usabilla are the most popular alternatives and competitors to Kydos.
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What is Kydos and what are its top alternatives?

Online reviews are essential for any business. Sometimes asking for these reviews can be difficult, but it makes it easy to collect them with requests via both email and text message/SMS.
Kydos is a tool in the User Feedback as a Service category of a tech stack.

Top Alternatives to Kydos

  • Inspectlet

    Inspectlet

    Inspectlet records videos of your visitors as they use your site, allowing you to see everything they do. See every mouse movement, scroll, click, and keypress on your site. You never need to wonder how visitors are using your site again. ...

  • FullStory

    FullStory

    FullStory’s unmatched analytics engine automatically indexes every digital interaction with your site or app and empowers teams to measure, validate, and act on each experience at scale. ...

  • LogRocket

    LogRocket

    LogRocket combines session replay, performance monitoring, and product analytics – empowering software teams to create the ideal product experience. ...

  • UserTesting

    UserTesting

    UserTesting provides on-demand usability testing. You create the test and we’ll get the testers. We let you “look over the shoulder” of your target audience while they use your website, so you can see and hear where users get stuck and why they leave. ...

  • Usabilla

    Usabilla

    It collects user feedback and improve your websites, apps and emails with Usabilla's Voice of Customer Solutions. ...

  • UsabilityHub

    UsabilityHub

    It is a remote user research platform that takes the guesswork out of design decisions by validating them with real users. ...

  • SessionStack

    SessionStack

    SessionStack allows you to stream live or record and replay user sessions as a video that’s combined with a timeline of everything that happened in their browser (device info, JavaScript exceptions, failed network requests, debug messages). ...

  • Nolt

    Nolt

    A fast & beautiful way to collect and organize user feedback. Prioritize feedback, create a roadmap with just a few clicks and keep everyone up-to-date with automated updates. ...

Kydos alternatives & related posts

Inspectlet logo

Inspectlet

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Record and playback everything visitors do on your site
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PROS OF INSPECTLET
  • 4
    Does what it says perfectly
  • 3
    Easy setup
  • 1
    Feature rich
CONS OF INSPECTLET
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    related Inspectlet posts

    FullStory logo

    FullStory

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    Meet FullStory, the app that captures all your customer experience data in one powerful, easy-to-use platform.
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    PROS OF FULLSTORY
    • 8
      See full user sessions
    • 5
      Speed up playback
    • 5
      "Skip inactivity" during playback
    • 5
      Playback console errors as they happen
    • 3
      Easy integration through Segment
    • 3
      User event stream
    • 3
      Segment users based on actions
    CONS OF FULLSTORY
    • 1
      Expensive
    • 1
      If you're using it via Segment, it's all or nothing
    • 1
      We'll never get through all the sessions recorded
    • 1
      Doesn't integrate with our exception monitoring

    related FullStory posts

    Yonas Beshawred

    One of the challenges we've had to deal with as our product surface area has grown, is identifying and reproducing bugs. We use Sentry for exception monitoring, however, it's usually difficult to try to reproduce bugs. I first heard about FullStory from our friends over at Flexport (check out the Stack Story and you'll hear them mention it: https://stackshare.io/posts/how-flexport-builds-software-to-move-over-1-billion-dollars-in-merchandise). FullStory let's you record user sessions, and play them back to help you identify bugs and UX issues. You're even able to view the console errors live as they happen during the sessions!

    We were pretty blown away at how comprehensive the product was at first, and it seems to be getting better every time I use it. Only complaint is that it's super expensive once you're in the hundreds of thousands of sessions so we had to stop trying to record logged out sessions, we only use it for auth'd sessions. We also started out using it via Segment but once we needed to watch out for the number of sessions we were recording we realized that it was impossible to restrict FullStory recordings on a per-page basis without ripping it out of Segment, so we ended up just using their JS snippet and putting that in the Rails views that we wanted to monitor closely.

    The ability to share specific portions of sessions, speed them up, skip inactivity, and all sorts of other little features all add up to a really solid product that helps both our PMs and engineers improve our own product much quicker. I officially requested a Sentry + FullStory integration a while back https://twitter.com/yonasbe/status/871987738777616384, still waiting on this! #UserFeedbackAsAService #reproducing-bugs #sessionrecording #bug-squashing

    See more
    Roman Eaton
    Product Manager at Carrrot · | 9 upvotes · 60.8K views

    We chose Webflow to build up websites faster and to make possible for particular employees to fix some misspellings or add an easy element to the page on their own - it is like Adobe Photoshop. To work with the incoming traffic we use our own product, that I can't pin here. It helps to make nurture visitors from the first session into the signing up and further activation into the product. In addition to @Carrrot we use Google Analytics to traffic source awareness, to monitor customers inside the product FullStory helps is a lot with its fury clicking and abandoned links. Activation and retention are done by our own product through the pop-ups, live chat, and emails that all based on customer behavior.

    See more
    LogRocket logo

    LogRocket

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    Modern Frontend Monitoring and Product Analytics
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    PROS OF LOGROCKET
    • 20
      See a video of user using your website
    • 19
      See full user sessions
    • 18
      Detect user frustration
    • 18
      See why users ask for support
    • 17
      Console, network, and error logging
    • 13
      Intercom Integration
    • 12
      GitHub Integration
    • 12
      Fantastic Customer Support
    • 1
      Easy setup
    • 1
      Redux Integration
    • 0
      Redux Integration
    CONS OF LOGROCKET
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      related LogRocket posts

      Johnny Bell
      Software Engineer at Weedmaps · | 17 upvotes · 617.5K views

      For my portfolio websites and my personal OpenSource projects I had started exclusively using React and JavaScript so I needed a way to track any errors that we're happening for my users that I didn't uncover during my personal UAT.

      I had narrowed it down to two tools LogRocket and Sentry (I also tried Bugsnag but it did not make the final two). Before I get into this I want to say that both of these tools are amazing and whichever you choose will suit your needs well.

      I firstly decided to go with LogRocket the fact that they had a recorded screen capture of what the user was doing when the bug happened was amazing... I could go back and rewatch what the user did to replicate that error, this was fantastic. It was also very easy to setup and get going. They had options for React and Redux.js so you can track all your Redux.js actions. I had a fairly large Redux.js store, this was ended up being a issue, it killed the processing power on my machine, Chrome ended up using 2-4gb of ram, so I quickly disabled the Redux.js option.

      After using LogRocket for a month or so I decided to switch to Sentry. I noticed that Sentry was openSorce and everyone was talking about Sentry so I thought I may as well give it a test drive. Setting it up was so easy, I had everything up and running within seconds. It also gives you the option to wrap an errorBoundry in React so get more specific errors. The simplicity of Sentry was a breath of fresh air, it allowed me find the bug that was shown to the user and fix that very simply. The UI for Sentry is beautiful and just really clean to look at, and their emails are also just perfect.

      I have decided to stick with Sentry for the long run, I tested pretty much all the JS error loggers and I find Sentry the best.

      See more
      UserTesting logo

      UserTesting

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      Get videos of real people speaking their thoughts as they use your website or mobile app
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      PROS OF USERTESTING
      • 2
        On-demand
      • 1
        Detailed metrics
      CONS OF USERTESTING
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        related UserTesting posts

        Usabilla logo

        Usabilla

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        Empowering organizations to become truly customer-centric by listening to what consumers need
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        PROS OF USABILLA
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          CONS OF USABILLA
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            UsabilityHub logo

            UsabilityHub

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            A website that allows you to earn money online by taking short online tests
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            PROS OF USABILITYHUB
              Be the first to leave a pro
              CONS OF USABILITYHUB
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                SessionStack logo

                SessionStack

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                Record and replay web app issues. See them the way they happened to end users.
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                PROS OF SESSIONSTACK
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                  CONS OF SESSIONSTACK
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                    related SessionStack posts

                    Nolt logo

                    Nolt

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                    Collect feedback in a central place that your users will love
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                    PROS OF NOLT
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                      CONS OF NOLT
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                        related Nolt posts