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Drip
Drip

33
15
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0
Intercom
Intercom

3.9K
1.1K
+ 1
594
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Drip vs Intercom: What are the differences?

What is Drip? Turn your website's passive traffic into active leads. Instead of watching 98% of your visitors flee, imagine if you could easily capture their contact information from every page of your website, and delight them via email during the following weeks. Drip makes this dead simple, and the results have been stunning.

What is Intercom? A fundamentally new way to communicate with your customers. Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.

Drip and Intercom can be primarily classified as "Engagement/Lifecycle Marketing" tools.

Some of the features offered by Drip are:

  • Email capture widget
  • Drip campaign email creator
  • Conversion analytics

On the other hand, Intercom provides the following key features:

  • Live customer data
  • Rich user and company profiles
  • Real-time customer segments
- No public GitHub repository available -
- No public GitHub repository available -

What is Drip?

It is the first ECRM–an Ecommerce CRM designed for building personal and profitable relationships with your customers at scale. It uses customer insight, data, and smarter email marketing automation at scale. With the best customer experience, your brand will never blend in.

What is Intercom?

Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
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Why do developers choose Drip?
Why do developers choose Intercom?

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    What companies use Drip?
    What companies use Intercom?

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    What tools integrate with Drip?
    What tools integrate with Intercom?

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    What are some alternatives to Drip and Intercom?
    ActiveCampaign
    Recognized as the leader in the marketing and sales automation for small businesses, ActiveCampaign helps over 70k growing businesses meaningfully connect and engage with their customers with personalized, intelligence-driven messages.
    Mailchimp
    MailChimp helps you design email newsletters, share them on social networks, integrate with services you already use, and track your results. It's like your own personal publishing platform.
    ConvertKit
    It is a powerful new email service provider that provides Infusionsoft like automation capabilities without the Infusionsoft price
    Zoho Mail
    It is a secure and reliable business email solution tailor-made for your organization's communication needs. With enhanced collaboration features, it's not just an inbox—it's more.
    Salesforce Sales Cloud
    The Sales Cloud puts everything you need at your fingertips—available anywhere. From Social accounts and contacts to Mobile, Chatter, and Analytics, collaboration across your global organization and getting deals done faster is not only possible, it's easy.
    See all alternatives
    Decisions about Drip and Intercom
    Julien DeFrance
    Julien DeFrance
    Principal Software Engineer at Tophatter · | 2 upvotes · 12.7K views
    atSmartZipSmartZip
    AutopilotHQ
    AutopilotHQ
    Segment
    Segment
    Zapier
    Zapier
    Intercom
    Intercom

    Achieving #MarketingAutomation using AutopilotHQ

    Some of the key aspects evaluated here: - Ability to integrate with Segment or Zapier - Being multi-channel (Not just Email automation) - Dozens of integrations and capabilities: SFDC, In app messages, SMS, Push Notifications, Direct Mail, Segment Events... - Allowing teams to operate outside of engineering dependencies - Segmentation against user attributes / user traits - Static or Dynamic segments - Concept of user journeys - And more

    Combined with Segment and its own sets of integrations and capabilities, AutopilotHQ ended up being a very powerful tool for Product Marketing to use at SmartZip.

    Couple of years later, there certainly were some overlap with the features offered by Intercom 's engagement module , but our team kept on using this tool given the greater range of functionality / capabilities.

    See more
    Interest over time
    Reviews of Drip and Intercom
    Avatar of adjunct
    Rollout.io
    Review ofIntercomIntercom

    We love intercom.io, from customer management to automatic emails. Great wat to stay in touch with your users.

    How developers use Drip and Intercom
    Avatar of Tim Lucas
    Tim Lucas uses IntercomIntercom

    Intercom powers both the email support, and support via the inline message window on the web. Custom events are sent from both the browser via click and Wistia video events, as well as from the Rails application, to give a complete view of user activity from within Intercom. Intercom let us segment the users based on trialling, purchased, and levels of engagement.

    Avatar of Badge List
    Badge List uses IntercomIntercom

    I don't know what we would do without Intercom. It's the best tool I've ever found for knowing who your users are and establishing a bulletproof line of communication with them both outbound and inbound.

    Avatar of Cyril Duchon-Doris
    Cyril Duchon-Doris uses IntercomIntercom

    Intercom popup for easy user interactions, displaying help messages. Static and event-based user context lets us send smart and targeted messages to users.

    Avatar of Lyndon Wong
    Lyndon Wong uses IntercomIntercom

    Full-lifecycle communications via email and in-app messaging, for batch and automated campaigns.

    Avatar of BrightMachine
    BrightMachine uses IntercomIntercom

    Used by our clients to track what their users are doing, and for proactive support.

    How much does Drip cost?
    How much does Intercom cost?
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