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Drip vs Intercom: What are the differences?
What is Drip? Turn your website's passive traffic into active leads. Instead of watching 98% of your visitors flee, imagine if you could easily capture their contact information from every page of your website, and delight them via email during the following weeks. Drip makes this dead simple, and the results have been stunning.
What is Intercom? A fundamentally new way to communicate with your customers. Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
Drip and Intercom can be primarily classified as "Engagement/Lifecycle Marketing" tools.
Some of the features offered by Drip are:
- Email capture widget
- Drip campaign email creator
- Conversion analytics
On the other hand, Intercom provides the following key features:
- Live customer data
- Rich user and company profiles
- Real-time customer segments
Pros of Drip
- <a href="https://staysuperfit.com/">Very Easy</a>0
Pros of Intercom
- Know who your users are167
- Auto-messaging115
- In-app messaging as well as email107
- Customer support88
- Usage tracking68
- Great Blog18
- Organized engagement, great ui & service11
- Direct chat with customers on your site9
- Very helpful4
- Onboarding new users3
- Tirman2
- No Mac app2
- Free tier2
- Filter and segment users2
- Github integration2
- Very Useful2
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Cons of Drip
Cons of Intercom
- Changes pricing model all the time7