Genesys PureCloud
#37in CRMWhat is Genesys PureCloud?
It is the next-generation, all-in-one cloud contact center solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communicationsvoice, chat, email, text message and more.
Genesys PureCloud is a tool in the CRM category of a tech stack.
Key Features
Easy to deploy, Easy to useCustomer EngagementCustomer ExperienceCustomer SatisfactionCustomer ServiceHelp DeskIVRPredictive Dialer
Genesys PureCloud Pros & Cons
Pros of Genesys PureCloud
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Genesys PureCloud Alternatives & Comparisons
What are some alternatives to Genesys PureCloud?
CloudSponge
CloudSponge is a Contact Picker for all major address books. It allows your users to share their address books without ever needing to remember, type, or upload emails manually
Cardhop
It is an app that makes it fast and easy to add a new contact or look up an existing one. It works on both the iPhone and iPad, and it’s simple enough to use that it may actually make you want to manage your contacts.
MangoCRM
It is an all-in-one customer relationship management platform for entrepreneurs and small businesses. Manage all your customer interactions and more.