Genesys PureCloud
What is Genesys PureCloud?
It is the next-generation, all-in-one cloud contact center solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communicationsvoice, chat, email, text message and more.
Genesys PureCloud is a tool in the CRM category of a tech stack.
Key Features
Easy to deploy, Easy to useCustomer EngagementCustomer ExperienceCustomer SatisfactionCustomer ServiceHelp DeskIVRPredictive Dialer
Genesys PureCloud Pros & Cons
Pros of Genesys PureCloud
No pros listed yet.
Cons of Genesys PureCloud
No cons listed yet.
Genesys PureCloud Alternatives & Comparisons
What are some alternatives to Genesys PureCloud?
CloudSponge
CloudSponge is a Contact Picker for all major address books. It allows your users to share their address books without ever needing to remember, type, or upload emails manually
Cardhop
It is an app that makes it fast and easy to add a new contact or look up an existing one. It works on both the iPhone and iPad, and it’s simple enough to use that it may actually make you want to manage your contacts.
Sidemail
Sidemail is an all-in-one email delivery platform for startups that makes sending emails simple. It has everything for delivering and managing emails – email API, transactional emails, email marketing and automation, contact management, no-code email editor, email templates, subscribe forms, and more. Perfect for teams & developers that want reliable deliverability without the bloat. We're based in the EU and GDPR compliant.
