What is Genesys PureCloud and what are its top alternatives?
It is the next-generation, all-in-one cloud contact center solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communicationsvoice, chat, email, text message and more.
Genesys PureCloud is a tool in the Contact Management category of a tech stack.
Top Alternatives to Genesys PureCloud
Amazon ConnectThe self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics – no specialized skills required. ...
CloudSpongeCloudSponge is a Contact Picker for all major address books. It allows your users to share their address books without ever needing to remember, type, or upload emails manually ...
CardhopIt is an app that makes it fast and easy to add a new contact or look up an existing one. It works on both the iPhone and iPad, and it’s simple enough to use that it may actually make you want to manage your contacts. ...
Genesys PureCloud alternatives & related posts
PROS OF AMAZON CONNECT
Be the first to leave a pro
CONS OF AMAZON CONNECT
Be the first to leave a con
related Amazon Connect posts
CloudSponge
7
7
0
The CloudSponge Contact Picker allows your users to share without ever needing to remember, type, or upload
7
7
+ 1
0
PROS OF CLOUDSPONGE
Be the first to leave a pro
CONS OF CLOUDSPONGE
Be the first to leave a con
related CloudSponge posts
PROS OF CARDHOP
Be the first to leave a pro
CONS OF CARDHOP
Be the first to leave a con