Alternatives to Genesys PureCloud logo

Alternatives to Genesys PureCloud

Amazon Connect, CloudSponge, and Cardhop are the most popular alternatives and competitors to Genesys PureCloud.
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What is Genesys PureCloud and what are its top alternatives?

It is the next-generation, all-in-one cloud contact center solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communicationsvoice, chat, email, text message and more.
Genesys PureCloud is a tool in the Contact Management category of a tech stack.

Top Alternatives to Genesys PureCloud

  • Amazon Connect
    Amazon Connect

    The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics – no specialized skills required. ...

  • CloudSponge
    CloudSponge

    CloudSponge is a Contact Picker for all major address books. It allows your users to share their address books without ever needing to remember, type, or upload emails manually ...

  • Cardhop
    Cardhop

    It is an app that makes it fast and easy to add a new contact or look up an existing one. It works on both the iPhone and iPad, and it’s simple enough to use that it may actually make you want to manage your contacts. ...

Genesys PureCloud alternatives & related posts

Amazon Connect logo

Amazon Connect

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Simple to use, cloud-based contact center
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PROS OF AMAZON CONNECT
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    CONS OF AMAZON CONNECT
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      CloudSponge logo

      CloudSponge

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      The CloudSponge Contact Picker allows your users to share without ever needing to remember, type, or upload
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      PROS OF CLOUDSPONGE
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        CONS OF CLOUDSPONGE
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          Cardhop logo

          Cardhop

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          Search, add, edit, and interact with your contacts while still having fun
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          PROS OF CARDHOP
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            CONS OF CARDHOP
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