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Advice on Dialogflow, Microsoft Bot Framework, and Recast.AI
Stefan Hesse
Hi, does anyone have recommendations for a chatbot framework? I am currently using Botpress, and I am not happy with it. The upside is: They pretty much have everything you can ask for in a bot solution, but the issue is: They did nothing right, the documentation is terrible, and you have this feeling of it falling apart at any time, which is what actually happened once.
My ideal solution would have:
- Support for Messenger and web (should either have a website chat plugin or straightforward integration with a different one)
- A visual builder (for none tech team members) | This is not a hard requirement though
- A slick DX for building simple things like API calls or more advanced stuff.
- We currently only have a "click bot," so no crazy NLP features required, but in the future a requirement
What I do not want: - I do not want a solution where "someone else" builds the bot for me
Replies (1)
Samantha Delfin
Data Scientist at ArkusNexus · | 2 upvotes · 53.9K views
Dialogflow includes:
- OOTB integration with Messenger and you may use the Web Demo integration provided to embed it to your website. For Messenger, you even have some responses such as image responses, card responses and for those that are not available you can use custom payload.
- It has a very nice visual builder which can be easily used by non-technical builders.
- Fulfillment allows you to easily integrate your APIs.
Coursera has a very nice two-week course to learn how to use it.
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Learn MorePros of Dialogflow
Pros of Microsoft Bot Framework
Pros of Recast.AI
Pros of Dialogflow
- Built-in conversational agents18
- Custom Webhooks7
- Great interface5
- Multi Lingual5
- OOTB integrations4
- Knowledge base2
- Quick display1
Pros of Microsoft Bot Framework
- Well documented, easy to use18
- Sending Proactive messages for the Different channels3
- Teams0
Pros of Recast.AI
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Cons of Dialogflow
Cons of Microsoft Bot Framework
Cons of Recast.AI
Cons of Dialogflow
- Multi lingual9
- Can’t be self-hosted2
Cons of Microsoft Bot Framework
- LUIS feature adds multilingual capabilities2
Cons of Recast.AI
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What is Dialogflow?
Give users new ways to interact with your product by building engaging voice and text-based conversational apps.
What is Microsoft Bot Framework?
The Microsoft Bot Framework provides just what you need to build and connect intelligent bots that interact naturally wherever your users are talking, from text/sms to Skype, Slack, Office 365 mail and other popular services.
What is Recast.AI?
Our artificial intelligence is agile: just create a few inputs and it will learn to detect the common meaning behind new sentences. Leverage the community to quickly build your bot with ready to use building blocks.
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What are some alternatives to Dialogflow, Microsoft Bot Framework, and Recast.AI?
Amazon Lex
Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions.
IBM Watson
It combines artificial intelligence (AI) and sophisticated analytical software for optimal performance as a "question answering" machine.
TensorFlow
TensorFlow is an open source software library for numerical computation using data flow graphs. Nodes in the graph represent mathematical operations, while the graph edges represent the multidimensional data arrays (tensors) communicated between them. The flexible architecture allows you to deploy computation to one or more CPUs or GPUs in a desktop, server, or mobile device with a single API.
Twilio
Twilio offers developers a powerful API for phone services to make and receive phone calls, and send and receive text messages. Their product allows programmers to more easily integrate various communication methods into their software and programs.
Twilio SendGrid
Twilio SendGrid's cloud-based email infrastructure relieves businesses of the cost and complexity of maintaining custom email systems. Twilio SendGrid provides reliable delivery, scalability & real-time analytics along with flexible API's.