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Advice on Dialogflow and TensorFlow
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rasa NLUrasa NLUDialogflowDialogflow
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BotkitBotkit

Hi, does anyone have recommendations for a chatbot framework? I am currently using Botpress, and I am not happy with it. The upside is: They pretty much have everything you can ask for in a bot solution, but the issue is: They did nothing right, the documentation is terrible, and you have this feeling of it falling apart at any time, which is what actually happened once.

My ideal solution would have:

  • Support for Messenger and web (should either have a website chat plugin or straightforward integration with a different one)
  • A visual builder (for none tech team members) | This is not a hard requirement though
  • A slick DX for building simple things like API calls or more advanced stuff.
  • We currently only have a "click bot," so no crazy NLP features required, but in the future a requirement

What I do not want: - I do not want a solution where "someone else" builds the bot for me

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Replies (1)
Samantha Delfin
Data Scientist at ArkusNexus · | 2 upvotes · 31.8K views
Recommends
DialogflowDialogflow

Dialogflow includes:

  • OOTB integration with Messenger and you may use the Web Demo integration provided to embed it to your website. For Messenger, you even have some responses such as image responses, card responses and for those that are not available you can use custom payload.
  • It has a very nice visual builder which can be easily used by non-technical builders.
  • Fulfillment allows you to easily integrate your APIs.

Coursera has a very nice two-week course to learn how to use it.

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Pros of Dialogflow
Pros of TensorFlow
  • 14
    Built-in conversational agents
  • 6
    Custom Webhooks
  • 4
    OOTB integrations
  • 4
    Great interface
  • 3
    Multi Lingual
  • 2
    Knowledge base
  • 1
    Quick display
  • 27
    High Performance
  • 17
    Connect Research and Production
  • 14
    Deep Flexibility
  • 10
    Auto-Differentiation
  • 10
    True Portability
  • 4
    High level abstraction
  • 3
    Easy to use
  • 3
    Powerful

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Cons of Dialogflow
Cons of TensorFlow
  • 8
    Multi lingual
  • 2
    Can’t be self-hosted
  • 9
    Hard
  • 6
    Hard to debug
  • 1
    Documentation not very helpful

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What are some alternatives to Dialogflow and TensorFlow?
Amazon Lex
Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions.
Microsoft Bot Framework
The Microsoft Bot Framework provides just what you need to build and connect intelligent bots that interact naturally wherever your users are talking, from text/sms to Skype, Slack, Office 365 mail and other popular services.
IBM Watson
It combines artificial intelligence (AI) and sophisticated analytical software for optimal performance as a "question answering" machine.
Telegram Bot API
Bots are third-party applications that run inside Telegram. Users can interact with bots by sending them messages, commands and inline requests. You control your bots using HTTPS requests to our bot API.
Messenger Platform
With bots and live-messaging tools, you can create a custom experience for your unique audience.
See all alternatives