Power Virtual Agents vs QnA Maker: What are the differences?
Developers describe Power Virtual Agents as "Build chatbots with no code". It empowers teams to easily create powerful bots using a guided, no-code graphical interface without the need for data scientists or developers. It addresses many of the major issues with bot building in the industry today. It eliminates the gap between the subject matter experts and the development teams building the bots, and the long latency between teams recognizing an issue and updating the bot to address it. It removes the complexity of exposing teams to the nuances of conversational AI and the need to write complex code. And, it minimizes the IT effort required to deploy and maintain a custom conversational solution. On the other hand, QnA Maker is detailed as "Build, train and publish a simple question and answer bot based on FAQ URLs (by Microsoft)". Compatible across development platforms, hosting services, and channels, QnA Maker is the only question and answer service with a graphical user interface—meaning you don’t need to be a developer to train, manage, and use it for a wide range of solutions.
Power Virtual Agents and QnA Maker can be primarily classified as "Chatbot Platforms &" tools.