Marian Steinbach
Apr 15, 2016
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Disqus
DisqusDisqus
Customer SupportWhat is Disqus?
Disqus looks to make it very easy and rewarding for people to interact on websites using its system. Commenters can build reputation and carry their contributions from one website to the next.
Disqus is a tool in the Customer Support category of a tech stack.
Key Features
Clean & Intuitive- We designed the platform to be clutter-free, which keeps people's eyes focused on the discussion itself.Fully real-time Live discussions- Discussions unfold in real-time. Comments stream as they are posted and user activity indicates life on your website.Activity indicators- Indicators make it easier for people to notice, see, and interact with new content and activity as it happens.Typing presence- Disqus even shows when others are in the middle of writing and editing their comment but haven’t posted just yet.More dynamic content- The real-time system is designed for active communities, live events, and video content.Quality discussions- A smart voting system surfaces the best content on the page.Loyal communities- People can see your community’s unique set of top participants and other popular discussions happening across your website.Mobile- Disqus automatically supports rich, feature-parity on phones and tablets via a fully responsive, end-to-end HTML5 design.Recommended Conversations- Let users easily find other interesting conversations happening on your website.Social Sharing- Allow users to easily share any comment or discussion thread to their favorite social network.Social Reactions- Discussions around your content happens all over the web. Disqus finds these conversations from Twitter and pulls them into the discussion on your website.Social Tagging- With @mentions, easily include others on Disqus and Twitter in your discussion. Mentioned people are notified and encouraged to join your community.Moderation Dashboard- Our moderation panel in the Disqus admin is built for sites that have lots of commenting activityUser Reputation- Users can participate anonymously, using a pseudonym, or with a given name.User History- Learn how long your users have been around and how active they are.Keyboard Shortcuts- Quickly select a group of items, take action, and change tabs without touching your mouse.In-Line & Email Moderation- Moderate your site directly on the comment thread while logged in as a moderator or moderate your comment notifications by email with three simple commands.Spam Controls & Word Filtering- Our smart-spam system works network wide and responds to new flare-ups automatically as moderators indicate new issues.Blacklisting & Whitelisting- With control lists, specify users, emails, IP addresses, and words.Import and export anytime- You can import all your existing comments or exportFlexible, Powerful Partner API- Our API is full featured and allows your developers to integrate Disqus into your mobile app, widget, forum or visualization.Analytics- Visualize data with topical trend analysis, user segmentation and ad sales packaging.Single Sign-On- Integrate your existing login system and allow your community to comment via your proprietary sign-in, in addition to the social options Disqus makes available.SEO Optimized- Disqus is fully indexable for search engines out- of-the-box. We have been approved by the Google Search Quality team to be organically crawled unlike any other comment platform.
Disqus Pros & Cons
Pros of Disqus
- ✓Ease of use
- ✓Free
- ✓Great ui
- ✓Sign-up not required
- ✓Wordpress integration
- ✓Replies
- ✓Up votes
- ✓Threaded discussion
- ✓Easy ghost integration
- ✓Tumblr Integration
Cons of Disqus
- ✗Ads
- ✗Bugs with migration tool
- ✗Poor support
Disqus Alternatives & Comparisons
What are some alternatives to Disqus?
Stack Overflow
Stack Overflow is a question and answer site for professional and enthusiast programmers. It's built and run by you as part of the Stack Exchange network of Q&A sites. With your help, we're working together to build a library of detailed answers to every question about programming.
Trello
Trello is a collaboration tool that organizes your projects into boards. In one glance, Trello tells you what's being worked on, who's working on what, and where something is in a process.
G Suite
An integrated suite of secure, cloud-native collaboration and productivity apps. It includes Gmail, Docs, Drive, Calendar, Meet and more.
