Alternatives to Amazon Pinpoint

Hi, We are looking to implement 2FA - so that users would be sent a Verification code over their Email and SMS to their phone.

We faced some limitations with Amazon SNS where we could either send the verification code to email OR to the phone number, while we want to send it to both.

We also are looking to make the 2FA more flexible by adding any other options later on.

What are the best alternatives to SNS for this use case and purpose? Looked at Twilio but want to explore other options before making a decision.

Would be great to know what the experience with Twilio has been, especially the limitations/issues with Twilio...

Appreciate any input from users of Twilio and others who have had similar use cases.

Searching for options for SMS that integrates with SiteLink and will allow personalization of text and tracking of both incoming/outgoing messages with reporting (Time, date, call#, etc) Have been looking at Twilio, and seems most leaning toward this. Are there any other options known that integrate into SiteLink? Also looked at Clickatell.

This is my stack in Application & Data

JavaScript PHP HTML5 jQuery Redis Amazon EC2 Ubuntu Sass Vue.js Firebase Laravel Lumen Amazon RDS GraphQL MariaDB

My Utilities Tools

Google Analytics Postman Elasticsearch

My Devops Tools

Git GitHub GitLab npm Visual Studio Code Kibana Sentry BrowserStack

My Business Tools

Slack

Functionally, Amplitude and Mixpanel are incredibly similar. They both offer almost all the same functionality around tracking and visualizing user actions for analytics. You can track A/B test results in both. We ended up going with Amplitude at BaseDash because it has a more generous free tier for our uses (10 million actions per month, versus Mixpanel's 1000 monthly tracked users).

Segment isn't meant to compete with these tools, but instead acts as an API to send actions to them, and other analytics tools. If you're just sending event data to one of these tools, you probably don't need Segment. If you're using other analytics tools like Google Analytics and FullStory, Segment makes it easy to send events to all your tools at once.

Hi Otensia! I'd definitely recommend using the skills you've already got and building with JavaScript is a smart way to go these days. Most platform services have JavaScript/Node SDKs or NPM packages, many serverless platforms support Node in case you need to write any backend logic, and JavaScript is incredibly popular - meaning it will be easy to hire for, should you ever need to.

My advice would be "don't reinvent the wheel". If you already have a skill set that will work well to solve the problem at hand, and you don't need it for any other projects, don't spend the time jumping into a new language. If you're looking for an excuse to learn something new, it would be better to invest that time in learning a new platform/tool that compliments your knowledge of JavaScript. For this project, I might recommend using Netlify, Vercel, or Google Firebase to quickly and easily deploy your web app. If you need to add user authentication, there are great examples out there for Firebase Authentication, Auth0, or even Magic (a newcomer on the Auth scene, but very user friendly). All of these services work very well with a JavaScript-based application.

For inboxkitten.com, an opensource disposable email service;

We migrated our serverless workload from Cloud Functions for Firebase to CloudFlare workers, taking advantage of the lower cost and faster-performing edge computing of Cloudflare network. Made possible due to our extremely low CPU and RAM overhead of our serverless functions.

If I were to summarize the limitation of Cloudflare (as oppose to firebase/gcp functions), it would be ...

1. <5ms CPU time limit
2. Incompatible with express.js
3. one script limitation per domain

Limitations our workload is able to conform with (YMMV)

For hosting of static files, we migrated from Firebase to CommonsHost

More details on the trade-off in between both serverless providers is in the article

As a small startup we are very conscious about picking up the tools we use to run the project. After suffering with a mess of using at the same time Trello , Slack , Telegram and what not, we arrived at a small set of tools that cover all our current needs. For product management, file sharing, team communication etc we chose Basecamp and couldn't be more happy about it. For Customer Support and Sales Intercom works amazingly well. We are using MailChimp for email marketing since over 4 years and it still covers all our needs. Then on payment side combination of Stripe and Octobat helps us to process all the payments and generate compliant invoices. On techie side we use Rollbar and GitLab (for both code and CI). For corporate email we picked G Suite. That all costs us in total around 300$ a month, which is quite okay.

When starting a new company and building a new product w/ limited engineering we chose to optimize for expertise and rapid development, landing on Rails API, w/ AngularJS on the front.

The reality is that we're building a CRUD app, so we considered going w/ vanilla Rails MVC to optimize velocity early on (it may not be sexy, but it gets the job done). Instead, we opted to split the codebase to allow for a richer front-end experience, focus on skill specificity when hiring, and give us the flexibility to be consumed by multiple clients in the future.

We also considered .NET core or Node.js for the API layer, and React on the front-end, but our experiences dealing with mature Node APIs and the rapid-fire changes that comes with state management in React-land put us off, given our level of experience with those tools.

We're using GitHub and Trello to track issues and projects, and a plethora of other tools to help the operational team, like Zapier, MailChimp, Google Drive with some basic Vue.js & HTML5 apps for smaller internal-facing web projects.

We decided to use AWS Lambda for several serverless tasks such as

• Managing AWS backups
• Processing emails received on Amazon SES and stored to Amazon S3 and notified via Amazon SNS, so as to push a message on our Redis so our Sidekiq Rails workers can process inbound emails
• Pushing some relevant Amazon CloudWatch metrics and alarms to Slack

Hi, We are looking to implement 2FA - so that users would be sent a Verification code over their Email and SMS to their phone.

We faced some limitations with Amazon SNS where we could either send the verification code to email OR to the phone number, while we want to send it to both.

We also are looking to make the 2FA more flexible by adding any other options later on.

What are the best alternatives to SNS for this use case and purpose? Looked at Twilio but want to explore other options before making a decision.

Would be great to know what the experience with Twilio has been, especially the limitations/issues with Twilio...

Appreciate any input from users of Twilio and others who have had similar use cases.

We are looking to launch our first NPS Survey. Any recommendations on a good place to start? Tools in considering are Delighted or SurveyMonkey. Preferably link the analytics with Marketo.

At StackShare we were discussing how to increase the retention of our newly signed up users. We hypothesized that if we made certain changes to the emails in our on-boarding process we could increase our retention and activation of users.

We decided to use sendwithus because it offered us the ability to A/B test our transactional emails. We also utilized the sendwithus analytics dashboard to gain real time insight into the performance of our email campaigns. Furthermore sendwithus has a Rails gem that allowed us to easily integrate the product into our application. We were also able to integrate sendwithus with our SendGrid account. #ABTestingAnalytics #TransactionalEmail

Nexmo vs Twilio ?

Back in the early days at SmartZip Analytics, that evaluation had - for whatever reason - been made by Product Management. Some developers might have been consulted, but we hadn't made the final call and some key engineering aspects of it were omitted.

When revamping the platform, I made sure to flip the decision process how it should be. Business provided an input but Engineering lead the way and has the final say on all implementation matters. My engineers and I decided on re-evaluating the criteria and vendor selection. Not only did we need SMS support, but were we not thinking about #VoiceAndSms support as the use cases evolved.

Also, on an engineering standpoint, SDK mattered. Nexmo didn't have any. Twilio did. No-one would ever want to re-build from scratch integration layers vendors should naturally come up with and provide their customers with.

Twilio won on all fronts. Including costs and implementation timelines. No-one even noticed the vendor switch.

Many years later, Twilio demonstrated its position as a leader by holding conferences in the Bay Area, announcing features like Twilio Functions. Even acquired Authy which we also used for 2FA. Twilio's growth has been amazing. Its recent acquisition of SendGrid continues to show it.