Cisco Unified Contact Center Express
What is Cisco Unified Contact Center Express?
It provides a secure, available, and sophisticated contact center software solution for up to 400 agents and interactive voice response (IVR) ports that is easy to deploy and manage. This omnichannel solution is ideal for formal and informal small to medium-size contact centers.
Cisco Unified Contact Center Express is a tool in the Customer Support category of a tech stack.
Key Features
Agent and supervisor experienceGet insight on customer experienceSeamless omnichannel interactions
Cisco Unified Contact Center Express Pros & Cons
Pros of Cisco Unified Contact Center Express
No pros listed yet.
Cons of Cisco Unified Contact Center Express
No cons listed yet.
Cisco Unified Contact Center Express Alternatives & Comparisons
What are some alternatives to Cisco Unified Contact Center Express?
Avaya
It is a global leader in the contact center market, providing companies with reliable and scalable communications-centric solutions. It helps businesses manage calls, improve customer service and compete more effectively.
Ziwo
Single platform for Calls & Messages. API Based with CRM Plugins. Connect Real, Virtual & Remote Agents with Phone Numbers in Every Country.
SupportYourApp
SupportYourApp is a support-as-a-service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010.
