What is Ziwo?
Single platform for Calls & Messages. API Based with CRM Plugins. Connect Real, Virtual & Remote Agents with Phone Numbers in Every Country.
Ziwo is a tool in the Call Center as a Service category of a tech stack.
Who uses Ziwo?
Ziwo Integrations
Zendesk, FreshDesk, Zoho CRM, SAP HANA, and SugarCRM are some of the popular tools that integrate with Ziwo. Here's a list of all 7 tools that integrate with Ziwo.
Ziwo's Features
- Outbound Compaign
- Statistics
- Live KPI
- FCR
- Busylight
- Mobile App
- Call Whispering
- Call Tracking
- Call Masking
Ziwo Alternatives & Comparisons
What are some alternatives to Ziwo?
Avaya
It is a global leader in the contact center market, providing companies with reliable and scalable communications-centric solutions. It helps businesses manage calls, improve customer service and compete more effectively.
Cisco Unified Contact Center Express
It provides a secure, available, and sophisticated contact center software solution for up to 400 agents and interactive voice response (IVR) ports that is easy to deploy and manage. This omnichannel solution is ideal for formal and informal small to medium-size contact centers.
SupportYourApp
By employing professional contact centres (like ours) that utilize inbound/outbound phone & email support, social media management, & back office support — companies have been able to alleviate the stress of operating their own support team & in turn — take a huge weight off their shoulders. Outsourcing customer support helps emerging companies increase customer retention while helping them to stay ahead of their competition.
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