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Botmetrics vs Engati: What are the differences?
# Key Differences Between Botmetrics and Engati
Botmetrics:
1. **Analytics Capabilities**: Botmetrics offers advanced analytics features such as conversation funnels, retention analysis, and user segmentation, providing in-depth insights into chatbot performance.
2. **Integration Options**: Botmetrics supports integration with various messaging platforms, including Messenger, Slack, and Twilio, allowing users to deploy chatbots across multiple channels seamlessly.
Engati:
3. **Multi-Language Support**: Engati provides support for over 50 languages, enabling users to create chatbots that cater to a global audience.
4. **Live Chat Support**: Engati offers live chat support, allowing users to seamlessly transfer conversations from chatbots to human agents for a more personalized customer experience.
5. **NLP Capabilities**: Engati comes equipped with natural language processing (NLP) features, enabling chatbots to understand and respond to user queries more effectively.
In Summary, Botmetrics excels in advanced analytics and integration options, while Engati stands out with its multi-language support, live chat features, and NLP capabilities.
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Pros of Engati
- Multilingual Bots can be built14
- Proprietary NLP11
- Live chat11
- Drag and Drop UI11
- Multi Channel (Web, Whatsapp)10
- Analytics7
- Integrations7
- Customer Support7
- 14 Deployment channels6
- No coding required3
- Broadcast1
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What is Botmetrics?
Botmetrics is the easy, secure, open-source way for you to measure and engage with your chat-bot users. Botmetrics works natively with Messenger, Slack and Kik bots with support for other messaging platforms coming soon.
What is Engati?
It is a free chatbot platform to build bots quickly without any coding required. It allows you to build, manage, integrate, train, analyse and publish your personalized bot in a matter of minutes.
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What are some alternatives to Botmetrics and Engati?
Twilio
Twilio offers developers a powerful API for phone services to make and receive phone calls, and send and receive text messages. Their product allows programmers to more easily integrate various communication methods into their software and programs.
Twilio SendGrid
Twilio SendGrid's cloud-based email infrastructure relieves businesses of the cost and complexity of maintaining custom email systems. Twilio SendGrid provides reliable delivery, scalability & real-time analytics along with flexible API's.
Amazon SES
Amazon SES eliminates the complexity and expense of building an in-house email solution or licensing, installing, and operating a third-party email service. The service integrates with other AWS services, making it easy to send emails from applications being hosted on services such as Amazon EC2.
Mailgun
Mailgun is a set of powerful APIs that allow you to send, receive, track and store email effortlessly.
Mandrill
Mandrill is a new way for apps to send transactional email. It runs on the delivery infrastructure that powers MailChimp.