BRANDCENTRAL CRM vs Genesys PureCloud
Overview
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CLI (Node.js)
Manual
Detailed Comparison
It is the next-generation, all-in-one cloud contact center solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communicationsvoice, chat, email, text message and more. | Your all-in-one CRM designed specifically for digital marketers to manage leads, track deals, and boost campaign success. |
Easy to deploy, Easy to use; Customer Engagement;
Customer Experience;
Customer Satisfaction;
Customer Service;
Help Desk;
IVR;
Predictive Dialer | Contacts & Companies, Deals & Pipeline, Calendar & Video Meetings, Meeting Recordings, Nexus Al Assistant, Email Marketing, Multi-Channel Inbox, Document Management, Revenue Tracking, Support Ticketing, Learning Hub, Mobile Access, Commission Management, Ad Analytics & ROAS, Forecasting & Predictions, Goals & KPIs Tracking, Leaderboards & Gamification, Data Import/Export, Scheduled Data Exports, Audit Logs & Compliance, Document Workflows, Content Templates, Brand Hub, Attribution Models, Advanced Analytics, Custom Fields & Views, Workflow Automation, Native Integrations, API Access, Priority Support, White-label Options, Dedicated Manager, Custom Integrations, SLA Guarantee and many more. |
Statistics | |
Stacks 14 | Stacks 1 |
Followers 16 | Followers 1 |
Votes 0 | Votes 1 |
What are some alternatives to Genesys PureCloud, BRANDCENTRAL CRM?
SaaSfyi
The most complete SaaS dataset for agencies, SDRs, and marketers. Find companies based on hiring, traffic, and tech stack data - all in one place.
CloudSponge
CloudSponge is a Contact Picker for all major address books. It allows your users to share their address books without ever needing to remember, type, or upload emails manually
Cardhop
It is an app that makes it fast and easy to add a new contact or look up an existing one. It works on both the iPhone and iPad, and it’s simple enough to use that it may actually make you want to manage your contacts.
MangoCRM
It is an all-in-one customer relationship management platform for entrepreneurs and small businesses. Manage all your customer interactions and more.
