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Crisp
Crisp

58
38
+ 1
10
Drift
Drift

88
52
+ 1
0
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Crisp vs Drift: What are the differences?

What is Crisp? Simple Customer service built for startups. Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

What is Drift? A messaging app that helps you grow your business. Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.

Crisp and Drift can be primarily classified as "Customer Support Chat" tools.

Some of the features offered by Crisp are:

  • Chat with your customers for free
  • Apps for any device
  • Offline email responses

On the other hand, Drift provides the following key features:

  • Know who your users are and what they are doing with live customer data
  • Segment in real-time with up to date data from your app or 3rd party integrations
  • Enhanced User and Company profiles

Formlabs, Kraut Computing, and Zenfulfillment are some of the popular companies that use Drift, whereas Crisp is used by StreamJar, cSite, and mkdev. Drift has a broader approval, being mentioned in 32 company stacks & 9 developers stacks; compared to Crisp, which is listed in 29 company stacks and 4 developer stacks.

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- No public GitHub repository available -

What is Crisp?

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

What is Drift?

Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.
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        What companies use Crisp?
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        What tools integrate with Crisp?
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        What are some alternatives to Crisp and Drift?
        Intercom
        Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
        tawk.to
        It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
        LiveChat
        LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.
        Zopim
        Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design
        Olark
        Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.
        See all alternatives
        Decisions about Crisp and Drift
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        Interest over time
        Reviews of Crisp and Drift
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        How developers use Crisp and Drift
        Avatar of Volkan Özçelik
        Volkan Özçelik uses CrispCrisp

        Crisp is a realtime chat widget that, unlike its competitors, does not demand your leg and kidney to deliver a decent service.

        It works great for zerotoherojs.com and I recommend anyone if they have a similar need.

        Even their free tier is more than enough for the majority of the use cases that you can think of.

        Avatar of Fangoo
        Fangoo uses CrispCrisp

        We love the easy way we can communicate with our customers. Seamlessly.

        Avatar of office(ish)
        office(ish) uses DriftDrift

        customer engagement. real-time customer interaction

        Avatar of INSUQO
        INSUQO uses DriftDrift

        Engage with potential users on our website.

        Avatar of In Situ Training
        In Situ Training uses CrispCrisp

        User communication/interactions

        How much does Crisp cost?
        How much does Drift cost?
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