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  5. 3CX vs Viber

3CX vs Viber

OverviewComparisonAlternatives

Overview

3CX
3CX
Stacks40
Followers33
Votes0
Viber
Viber
Stacks19
Followers19
Votes8

3CX vs Viber: What are the differences?

Introduction

  1. Cost: 3CX offers a more cost-effective solution for businesses compared to Viber, especially for larger organizations with a higher number of users.
  2. Features: 3CX provides a more extensive feature set tailored specifically for business communication needs, including advanced call routing, IVR, call queuing, and CRM integration.
  3. System Integration: 3CX has better compatibility and integration capabilities with existing business systems like CRM software, email clients, and other productivity tools.
  4. Control and Customization: 3CX offers more control and customization options for administrators, allowing them to tailor the system to meet specific business requirements.
  5. Reliability and Support: 3CX is known for its reliable performance and excellent customer support, ensuring businesses have minimal downtime and quick resolution of any issues.
  6. Scalability: 3CX is more scalable and can easily grow with the organization, accommodating an increased number of users and communication channels without sacrificing performance.

In Summary, 3CX is a cost-effective, feature-rich, and customizable business communication solution that offers better system integration, control, reliability, and scalability compared to Viber.

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Detailed Comparison

3CX
3CX
Viber
Viber

It is an open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry it can accommodate to your every need; from mobility and status to advanced contact center features and more, at a fraction of the cost.

It is a cross-platform instant messaging and voice over IP application provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms.

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Send texts, photos, videos and more;Make HD-quality calls and switch to video easily;Record quick-sending voice and video messages; Communicate genuinely, playfully and expressively
Statistics
Stacks
40
Stacks
19
Followers
33
Followers
19
Votes
0
Votes
8
Pros & Cons
No community feedback yet
Pros
  • 5
    Free
  • 2
    Easy to use
  • 1
    Free calls and chats
Cons
  • 1
    Lack of interaction with new people
  • 1
    Ad supported
  • 1
    No servers, only group chats
Integrations
No integrations available
Windows
Windows
Linux
Linux
macOS
macOS
Android OS
Android OS

What are some alternatives to 3CX, Viber?

Discord

Discord

Discord is a modern free voice & text chat app for groups of gamers. Our resilient Erlang backend running on the cloud has built in DDoS protection with automatic server failover.

Skype

Skype

Skype’s text, voice and video make it simple to share experiences with the people that matter to you, wherever they are.

Zoom

Zoom

Zoom unifies cloud video conferencing, simple online meetings, and cross platform group chat into one easy-to-use platform. Our solution offers the best video, audio, and screen-sharing experience across Zoom Rooms, Windows, Mac, iOS, Android, and H.323/SIP room systems.

Google Meet

Google Meet

It is the business-oriented version of Google's Hangouts platform and is suitable for businesses of all sizes. It allows users to dial in phone numbers to access meetings, thus enabling users with slow internet connection to call in.

Jitsi

Jitsi

Jitsi (acquired by 8x8) is a set of open-source projects that allows you to easily build and deploy secure videoconferencing solutions. At the heart of Jitsi are Jitsi Videobridge and Jitsi Meet, which let you have conferences on the internet, while other projects in the community enable other features such as audio, dial-in, recording, and simulcasting.

WhatsApp

WhatsApp

It is a cross-platform mobile messaging app for iPhone, BlackBerry, Android, Windows Phone and Nokia. It allows users to send text messages and voice messages, make voice and video calls, and share images, documents, user locations, and other media.

Webex

Webex

Collaborate with colleagues across your organization, or halfway across the planet. Meet online and share files, information, and expertise. Collaborate from wherever you are with Webex mobile apps for IPhone, iPad, Android, or Blackberry. If you can get online, you can work together.

Jami

Jami

It is a free software for universal communication which respects freedoms and privacy of its users. Its main goal is to provide a communication framework and end-user applications to make audio or video calls, send text messages and make generic data transfers. It makes this possible via multiple paradigms: a modern decentralized approach using a DHT to find peers or classical centralized SIP as a soft-phone.

WebRTC

WebRTC

It is a free, open project that enables web browsers with Real-Time Communications (RTC) capabilities via simple JavaScript APIs. The WebRTC components have been optimized to best serve this purpose.

Aircall

Aircall

Aircall is an app that you can install and setup in a few minutes. It lets you buy one or several phone numbers across the world, add teammates to your dashboard, and place & receive calls on your existing devices. Everything is managed inside the Aircall app.

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