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  5. Apache Beam vs OTRS

Apache Beam vs OTRS

OverviewComparisonAlternatives

Overview

OTRS
OTRS
Stacks22
Followers44
Votes0
GitHub Stars858
Forks451
Apache Beam
Apache Beam
Stacks183
Followers361
Votes14

Apache Beam vs OTRS: What are the differences?

Apache Beam: A unified programming model. It implements batch and streaming data processing jobs that run on any execution engine. It executes pipelines on multiple execution environments; OTRS: A customizable support desk software that manages workflows and structures communication. It is a modern, flexible ticket and process management system that allows service management professionals in any industry to keep pace with today’s lightning-fast,results-driven business environment.

Apache Beam and OTRS belong to "Workflow Manager" category of the tech stack.

OTRS is an open source tool with 620 GitHub stars and 398 GitHub forks. Here's a link to OTRS's open source repository on GitHub.

According to the StackShare community, Apache Beam has a broader approval, being mentioned in 11 company stacks & 7 developers stacks; compared to OTRS, which is listed in 3 company stacks and 3 developer stacks.

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Detailed Comparison

OTRS
OTRS
Apache Beam
Apache Beam

It is a modern, flexible ticket and process management system that allows service management professionals in any industry to keep pace with today’s lightning-fast,results-driven business environment.

It implements batch and streaming data processing jobs that run on any execution engine. It executes pipelines on multiple execution environments.

Help Desk Ticket Creation; Self-Service Tools; Dashboard with Filter Options; SMS Notification System; SLA Management; Ticket Management; ITIL Processes; 3rd Party Integration.
-
Statistics
GitHub Stars
858
GitHub Stars
-
GitHub Forks
451
GitHub Forks
-
Stacks
22
Stacks
183
Followers
44
Followers
361
Votes
0
Votes
14
Pros & Cons
No community feedback yet
Pros
  • 5
    Cross-platform
  • 5
    Open-source
  • 2
    Unified batch and stream processing
  • 2
    Portable
Integrations
Jira
Jira
JavaScript
JavaScript
Perl
Perl
No integrations available

What are some alternatives to OTRS, Apache Beam?

Jira

Jira

Jira's secret sauce is the way it simplifies the complexities of software development into manageable units of work. Jira comes out-of-the-box with everything agile teams need to ship value to customers faster.

Airflow

Airflow

Use Airflow to author workflows as directed acyclic graphs (DAGs) of tasks. The Airflow scheduler executes your tasks on an array of workers while following the specified dependencies. Rich command lines utilities makes performing complex surgeries on DAGs a snap. The rich user interface makes it easy to visualize pipelines running in production, monitor progress and troubleshoot issues when needed.

GitHub Actions

GitHub Actions

It makes it easy to automate all your software workflows, now with world-class CI/CD. Build, test, and deploy your code right from GitHub. Make code reviews, branch management, and issue triaging work the way you want.

Bugify

Bugify

Bugify offers a simple way of managing issues for your projects.

Zenaton

Zenaton

Developer framework to orchestrate multiple services and APIs into your software application using logic triggered by events and time. Build ETL processes, A/B testing, real-time alerts and personalized user experiences with custom logic.

Luigi

Luigi

It is a Python module that helps you build complex pipelines of batch jobs. It handles dependency resolution, workflow management, visualization etc. It also comes with Hadoop support built in.

ZenTao

ZenTao

You can effortlessly stay on top of your product development, create and delegate tasks, test your software, customize, store and secure your documents and more.

Bugzilla

Bugzilla

Bugzilla is a "Defect Tracking System" or "Bug-Tracking System". Defect Tracking Systems allow individual or groups of developers to keep track of outstanding bugs in their product effectively. Most commercial defect-tracking software vendors charge enormous licensing fees. Despite being "free", Bugzilla has many features its expensive counterparts lack.

Unito

Unito

Build and map powerful workflows across tools to save your team time. No coding required. Create rules to define what information flows between each of your tools, in minutes.

VersionOne

VersionOne

It is a formidable Agile management solution that is both comprehensive and versatile and developed for teams and projects of various scope and size. It is a compact platform that delivers outstanding performance in terms of managing and tracking multiple teams, tasks, and projects.

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