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  • Tools Overview
  • Claiming a Tool
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Stack Monitor

  • Overview
  • SLA Credits
DocsStack Monitor

Stack Monitor

Monitor uptime and SLA compliance for the tools in your stack.

Stack Monitor tracks the real-time status of hosted SaaS and developer tools, helping you stay ahead of outages and claim SLA credits when services fail to meet their uptime guarantees.

Features

Real-Time Uptime Monitoring

We continuously monitor the status of popular developer tools and SaaS services, checking every 5 minutes. When an outage is detected, we require 3 consecutive failures to confirm it's a real incident (not a transient blip).

Incident History

View detailed incident history for any tool, including:

  • Start time - When the outage began
  • Duration - How long the service was down
  • Severity - Minor (degraded), Major (partial outage), or Critical (full outage)
  • Status - Investigating, Identified, Monitoring, or Resolved

SLA Violation Detection

Stack Monitor automatically calculates uptime percentages and flags when tools fall below their published SLA targets. Most enterprise SaaS tools guarantee 99.9% or higher uptime - we help you track whether they're meeting that promise.

SLA Credit Claims

When a tool violates its SLA, you may be entitled to service credits. Stack Monitor helps you:

  1. Identify violations - See which tools missed their uptime targets
  2. Calculate credit amounts - Estimate credits based on severity and duration
  3. Document incidents - Export incident data for your credit claim

Getting Started

Browse Global Uptime

Visit /uptime to see the current status of all monitored tools. You can:

  • Search for specific tools
  • View 30-day uptime percentages
  • See active incidents
  • Drill into incident history

Monitor Your Company Stack

Stack Monitor is available for Company stacks. To monitor uptime for the tools your team uses:

  1. Create a Company - Set up your company on StackShare
  2. Add your stack - Add the tools your company uses to your company stack
  3. View monitoring - Stack Monitor automatically tracks uptime for tools in your stack
  4. Track SLA compliance - View uptime reports and violation alerts from your company dashboard

How We Monitor

Stack Monitor uses multiple strategies to detect outages:

StrategyDescription
Status PageParse official status pages (Statuspage.io, custom)
API HealthCheck API endpoints respond correctly
PingVerify services are reachable

Confirmation Logic

To avoid false positives from transient network issues:

  • Creating incidents: Requires 3 consecutive failures (2 seconds apart)
  • Resolving incidents: Requires 2 consecutive successes (2 seconds apart)

This means real outages are confirmed within ~15 minutes while brief glitches are filtered out.

Supported Tools

We monitor tools across categories including:

  • Cloud Providers - AWS, Google Cloud, Azure, Vercel, Netlify
  • Databases - MongoDB, PlanetScale, Supabase, Redis
  • Auth - Auth0, Okta, Clerk
  • Payments - Stripe, Braintree
  • Email - SendGrid, Mailgun, Postmark
  • Monitoring - Datadog, New Relic, Sentry
  • And many more...

View all monitored tools →

Next Steps

  • Browse current uptime status
  • Create a company stack to track your tools
  • Learn about SLA credits