Grasshopper vs RingCentral: What are the differences?
# Key Differences between Grasshopper and RingCentral
Grasshopper and RingCentral are both popular VoIP solutions, but they have key differences that set them apart. Below are the main distinctions between Grasshopper and RingCentral:
1. **Features**: Grasshopper is geared towards small businesses and offers basic features such as virtual phone numbers, call forwarding, and voicemail transcription. On the other hand, RingCentral caters to larger enterprises and provides advanced features like video conferencing, team messaging, and integration with popular business tools.
2. **Scalability**: Grasshopper is better suited for small businesses with limited scalability options. RingCentral, on the other hand, is designed to scale with growing businesses, offering plans that can accommodate hundreds of users and multiple locations.
3. **Customization**: Grasshopper offers limited customization options, with pre-designed templates and basic branding capabilities. RingCentral allows for extensive customization, including custom workflows, integration with CRMs, and personalized user interfaces.
4. **Customer Support**: Grasshopper provides support through email and phone during specific hours, whereas RingCentral offers 24/7 customer support via phone, chat, and email. RingCentral also provides a dedicated account manager for larger accounts.
5. **Pricing**: Grasshopper has a more straightforward pricing structure, with tiered plans based on the number of users. RingCentral's pricing is more customizable, with additional features and integrations available at different price points.
In Summary, Grasshopper is ideal for small businesses looking for a simple and affordable VoIP solution, while RingCentral is better suited for larger enterprises that require advanced features and scalability.
