What is Request Tracker?
It is the system you need to track the important tasks you can't afford to forget.
With custom ticket lifecycles, seamless email integration, configurable automation, and detailed permissions and roles, it serves the needs of your customers, your staff, and you.
Request Tracker is a tool in the Issue Tracking category of a tech stack.
Request Tracker is an open source tool with 947 GitHub stars and 256 GitHub forks. Here’s a link to Request Tracker's open source repository on GitHub
Who uses Request Tracker?
Request Tracker's Features
- Track and manage customer requests, internal project tasks, and workflows of all sorts
- Seamless email integration
- Custom ticket lifecycles
Request Tracker Alternatives & Comparisons
What are some alternatives to Request Tracker?
Slack
Imagine all your team communication in one place, instantly searchable, available wherever you go. That’s Slack. All your messages. All your files. And everything from Twitter, Dropbox, Google Docs, Asana, Trello, GitHub and dozens of other services. All together.
Jira
Jira's secret sauce is the way it simplifies the complexities of software development into manageable units of work.
Jira comes out-of-the-box with everything agile teams need to ship value to customers faster.
Trello
Trello is a collaboration tool that organizes your projects into boards. In one glance, Trello tells you what's being worked on, who's working on what, and where something is in a process.
G Suite
An integrated suite of secure, cloud-native collaboration and productivity apps. It includes Gmail, Docs, Drive, Calendar, Meet and more.
Confluence
Capture the knowledge that's too often lost in email inboxes and shared network drives in Confluence instead – where it's easy to find, use, and update.
Related Comparisons
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