Alternatives to Request Tracker logo

Alternatives to Request Tracker

Jira, YouTrack, Lighthouse, Linear, and Bugzilla are the most popular alternatives and competitors to Request Tracker.
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What is Request Tracker and what are its top alternatives?

It is the system you need to track the important tasks you can't afford to forget. With custom ticket lifecycles, seamless email integration, configurable automation, and detailed permissions and roles, it serves the needs of your customers, your staff, and you.
Request Tracker is a tool in the Issue Tracking category of a tech stack.
Request Tracker is an open source tool with 661 GitHub stars and 201 GitHub forks. Here’s a link to Request Tracker's open source repository on GitHub

Top Alternatives to Request Tracker

  • Jira
    Jira

    Jira's secret sauce is the way it simplifies the complexities of software development into manageable units of work. Jira comes out-of-the-box with everything agile teams need to ship value to customers faster. ...

  • YouTrack
    YouTrack

    A project management tool that can be adapted to your processes to help you deliver great products. Track tasks and bugs, plan sprints and releases, create workflows, and customize for your business processes. ...

  • Lighthouse
    Lighthouse

    Collaborate effortlessly on projects. Whether you’re a team of 5 or studio of 50, Lighthouse will help you keep track of your project development with ease. We give you all the tools you need to organize your tickets – custom states, a powerful tagging system, an advanced search, saved searches (we call them ticket bins), and a mass editing tool. ...

  • Linear
    Linear

    It helps streamline software projects, sprints, tasks, and bug tracking. It's built for high-performance teams. Any action can be accessed and completed in seconds with the command menu. ...

  • Bugzilla
    Bugzilla

    Bugzilla is a "Defect Tracking System" or "Bug-Tracking System". Defect Tracking Systems allow individual or groups of developers to keep track of outstanding bugs in their product effectively. Most commercial defect-tracking software vendors charge enormous licensing fees. Despite being "free", Bugzilla has many features its expensive counterparts lack. ...

  • Azure Boards
    Azure Boards

    Keep your agile project on track with it where you can track all your ideas at every development stage, use built-in scrum boards and planning tools to help your teams run sprints/stand-ups/planning meetings, and gain new insights into the health and status of your project with powerful analytics tools. ...

  • GitKraken Glo
    GitKraken Glo

    A more productive way for developers to track tasks and issues from inside GitKraken, VS Code, Atom or a browser! Glo Boards sync in real-time with GitHub Issues, support markdown and offer lots of time-saving features for devs. ...

  • Mantis
    Mantis

    It is a free web-based bug tracking system. It provides a delicate balance between simplicity and power. Users are able to get started in minutes and start managing their projects while collaborating with their teammates and clients effectively. ...

Request Tracker alternatives & related posts

Jira logo

Jira

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The #1 software development tool used by agile teams to plan, track, and release great software.
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PROS OF JIRA
  • 306
    Powerful
  • 253
    Flexible
  • 148
    Easy separation of projects
  • 113
    Run in the cloud
  • 105
    Code integration
  • 57
    Easy to use
  • 51
    Run on your own
  • 38
    Easy Workflow Configuration
  • 38
    Great customization
  • 26
    REST API
  • 11
    Great Agile Management tool
  • 7
    Integrates with virtually everything
  • 6
    Confluence
  • 3
    Sentry Issues Integration
  • 2
    Complicated
CONS OF JIRA
  • 8
    Rather expensive
  • 5
    Large memory requirement
  • 2
    Slow
  • 1
    Cloud or Datacenter only

related Jira posts

Johnny Bell

So I am a huge fan of JIRA like #massive I used it for many many years, and really loved it, used it personally and at work. I would suggest every new workplace that I worked at to switch to JIRA instead of what I was using.

When I started at #StackShare we were using a Trello #Kanban board and I was so shocked at how easy the workflow was to follow, create new tasks and get tasks QA'd and deployed. What was so great about this was it didn't come with all the complexity of JIRA. Like setting up a project, user rules etc. You are able to hit the ground running with Trello and get tasks started right away without being overwhelmed with the complexity of options in JIRA

With a few TrelloPowerUps we were easily able to add GitHub integration and storyPoints to our cards and thats all we needed to get a really nice agile workflow going.

I'm not saying that JIRA is not useful, I can see larger companies being able to use the JIRA features and have the time to go through all the complex setup to get a really good workflow going. But for smaller #Startups that want to hit the ground running Trello for me is the way to go.

In saying that what I would love Trello to implement is to allow me to create custom fields. Right now we just have a Description field. So I am adding User Stories & How To Test in the Markdown of the Description if I could have these as custom fields then my #Agile workflow would be complete.

#StackDecisionsLaunch

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Jakub Olan
Node.js Software Engineer · | 17 upvotes · 226K views

Last time we shared there information about our decision about using YouTrack over Jira actually we found much better solution that our team have loved. Linear is a minimalistic issue tracker that integrates well with Sentry, GitHub, Slack and Figma which are our basic tools. I would like to recommend checking out Linear as a potential alternative to "heavy" issue trackers, maybe at enterprises that may not work but when we're a startup that works awesome!

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YouTrack logo

YouTrack

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The issue tracker designed for agile software teams
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PROS OF YOUTRACK
  • 2
    Cheap and well featured
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    Good looking, well done, comfortable
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    Cheap
CONS OF YOUTRACK
  • 1
    Poor ecosystem integrations (ex. Slack)

related YouTrack posts

Jakub Olan
Node.js Software Engineer · | 17 upvotes · 226K views

Last time we shared there information about our decision about using YouTrack over Jira actually we found much better solution that our team have loved. Linear is a minimalistic issue tracker that integrates well with Sentry, GitHub, Slack and Figma which are our basic tools. I would like to recommend checking out Linear as a potential alternative to "heavy" issue trackers, maybe at enterprises that may not work but when we're a startup that works awesome!

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Jakub Olan
Node.js Software Engineer · | 4 upvotes · 195K views

YouTrack feels much more lightweight than Jira and additionally have all of features that Jira have, of course lacks at some analytics features, but it's more powerful at permission management and agile workflow. Additionally YouTrack have awesome integration with other JetBrains products such as incoming JetBrains Space and all other IDEs such as GoLand.

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Lighthouse logo

Lighthouse

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Beautifully Simple Issue Tracking
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PROS OF LIGHTHOUSE
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    CONS OF LIGHTHOUSE
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      related Lighthouse posts

      Linear logo

      Linear

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      Streamlined issue tracking for software teams
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      PROS OF LINEAR
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        CONS OF LINEAR
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          related Linear posts

          Jakub Olan
          Node.js Software Engineer · | 17 upvotes · 226K views

          Last time we shared there information about our decision about using YouTrack over Jira actually we found much better solution that our team have loved. Linear is a minimalistic issue tracker that integrates well with Sentry, GitHub, Slack and Figma which are our basic tools. I would like to recommend checking out Linear as a potential alternative to "heavy" issue trackers, maybe at enterprises that may not work but when we're a startup that works awesome!

          See more
          Bugzilla logo

          Bugzilla

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          Server software designed to help you manage software development
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          PROS OF BUGZILLA
          • 2
            Free
          • 2
            Open source
          • 1
            Detailed
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            Easy to use
          CONS OF BUGZILLA
            Be the first to leave a con

            related Bugzilla posts

            Azure Boards logo

            Azure Boards

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            Kanban boards, backlogs, team dashboards, and custom reporting for agile work management
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            PROS OF AZURE BOARDS
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              CONS OF AZURE BOARDS
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                related Azure Boards posts

                GitKraken Glo logo

                GitKraken Glo

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                Easily track tasks and issues from inside popular dev tools
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                PROS OF GITKRAKEN GLO
                  Be the first to leave a pro
                  CONS OF GITKRAKEN GLO
                    Be the first to leave a con

                    related GitKraken Glo posts

                    Mantis logo

                    Mantis

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                    An open source issue tracker
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                    PROS OF MANTIS
                    • 1
                      Easy to use
                    • 1
                      Open Source
                    • 1
                      Free
                    CONS OF MANTIS
                      Be the first to leave a con

                      related Mantis posts